"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
" great selection, covering a lot of years, from sheet metal to headlights, there is something for everyone."
"ordered the part I needed easily"
"Custo.er service was probably the best it could be because they sound so young. Maybe w/ a little more experience the phone calls will be more helpful and not sound so depressed to be working?"
"very difficult to navigate the site. When asked what car I own, Chevelle and El Camino were not on the list. Most sites offer free shipping with large orders. Every other site I do business with, this current order would have qualified for free shipping. It's not like your prices are lower on anything."
"WHERE IS MY FREE SHIPPING"
"Hoping this in stock item gets here quickly. Love Classic for all my restoration needs however this is a buss for me and waiting 10 days to get a in stock item is not acceprtable"
"Quick and easy. My parts were all in stock. Very Happy"
"a little confusing at times"
"No trouble, best in the business!"
"why do you charge invoice insurance?"
"I need a hood pull, I guess ill go to ebay....uhh"
"got what I needed fat boy"
"Fast and very convenient!!!!"
"SO FAR SO GOOD HOPEFULLY QUICK DELIVERY"
"spoolfool recommended that you guys are great, I need new front bumpers for my 87 buick gn, my orginials are cracked, looking forward on getting new ones that look and fit the same from spoolfool.
Will
Ontario, Canada"