"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"First time user , great site , easy to follow set up and ordering ."
"hard to get checked out prices were good"
"Fix your shipping costs 15 bucks for an envelope"
"Easy process, excellent web"
"Out of stack items are VERY frustrating. "
"The website is easy to find the right parts and place orders."
"Been using for years I own a 71 duster now 65 cornet 500"
"Hard to do on phone. However I managed to get it done."
"I went to order bed parts to restore my 1957 Chevy napco. $750 for shipping on the 89" angle strips and bed strips is asinine. I ordered them elseswhere"
"I’ve been a customer of CI since 1998. Always know I’m getting the right item with them"
"Shipping very high compared to others"
"the website is great to use and nearly all parts are in stock"
"Experience was good but I need the 1972 impala book. I receive the wrong book last time but overall it was good"
"Shipping is too much. These are small items and should not be so much to ship."
"Go to place where hard to find parts are in stock and an easy website to navigate. "