"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"easy to order and find parts, shipping is high"
"I have purchased many items and have the best results with the most helpful people."
"i just wanted to order the part. I didn't want to sign up for any emails or have to give any information. considering when you call customer service and have to wait for 30 minutes to talk to someone."
"I could not find everything I was looking for and used another site to fill my order."
"Looking for a hard to find part. But found it here. "
"Some of the part numbers in your catalog are different for the same part on your website.. To many things on back order with no idea when you will get them."
"didnt like prices higher on line than in update catalog"
"Order as frequently as possible. Thanks for the selection. "
"had issues adding items to cart, had to check a few different times before finalizing "
"While most places are offering free shipping once a certain price is hit, here we not only charge for shipping, but tack on shipping insurance, and I don't see a way to opt out of it. I do not like it when companies do this."
"good experience but don't want to do survey. if bad I just will let you know"
"The inventory at Classic Industries looks quite impressive."
"While checking out I had to enter my address numerous times. It is confusing and not really clear on what to do"
"It is hard to find items on your website, I have part numbers from your catalog but the web site could not find them, spent alot of time scrolling to find the right part. Jim"
"Slowly Restoring a 1964 Chevy ll Nova, coming along Great with such( prices and the access to a Build List makes this Effortless so Ill just continue to build till I can't anymore."