"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Finding parts for my 1970 suburban is easier than other sites i've tried. Shipping was fast on my last order so i ordered more parts!"
"quick and easy to get parts at a reasonable price"
"Very Easy,Shipping a little high for a little item."
"I came, I saw, I paid........."
"it took several times for the order to work, but after 3 tries, my order is in"
"great parts , will be ordering more parts"
"your parts are what I am looking for, but your web site is hard to navigate. you need to put the parts in some kind of order, maybe alphabetic"
"easy to order and find parts, shipping is high"
"I have purchased many items and have the best results with the most helpful people."
"i just wanted to order the part. I didn't want to sign up for any emails or have to give any information. considering when you call customer service and have to wait for 30 minutes to talk to someone."
"I could not find everything I was looking for and used another site to fill my order."
"Looking for a hard to find part. But found it here. "
"Some of the part numbers in your catalog are different for the same part on your website.. To many things on back order with no idea when you will get them."
"didnt like prices higher on line than in update catalog"
"Order as frequently as possible. Thanks for the selection. "