"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"had issues adding items to cart, had to check a few different times before finalizing "
"While most places are offering free shipping once a certain price is hit, here we not only charge for shipping, but tack on shipping insurance, and I don't see a way to opt out of it. I do not like it when companies do this."
"good experience but don't want to do survey. if bad I just will let you know"
"The inventory at Classic Industries looks quite impressive."
"While checking out I had to enter my address numerous times. It is confusing and not really clear on what to do"
"It is hard to find items on your website, I have part numbers from your catalog but the web site could not find them, spent alot of time scrolling to find the right part. Jim"
"Slowly Restoring a 1964 Chevy ll Nova, coming along Great with such( prices and the access to a Build List makes this Effortless so Ill just continue to build till I can't anymore."
"Parts service excellent and good price"
"EASILY DONE AND EASY TO FOLLOW THE CHECKOUT PROCEEDURE. I WILL PURCHASE AGAIN."
"put the promo code in and still paying 90.00 in shipping ...........what a dam joke just as bad as jegs ............"
"Shipping is too expensive."
"To improve, the fasteners or screws and nuts need to be on the same page as the part in the catalog or when you are looking online."
"Needed something under the trunk carpet. Like a padding. I think this will work fine. I am giving it a try."
"WAS PAINLESS AND EASY TO FIND PARTS AND ORDER"
"$29.99 for a can of paint is crazy. $15 for shipping is a rip off"