"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Web page is easy to navigate."
"Checkout is a pain in the a**! Name prefix a required field. Come on!!
Outrageous shipping + insurance cost (required).
Original AOD transmission speedometer sender failed at 3000 miles!!"
"Your company’s on line shopping was very easy to used. I looked for the part I needed at quite a number of other companies; they were either too expensive or they did not have it. Your prices are very reasonable and I appreciate your services."
"Most companies give free shipping on $100 or more"
"Had the parts I needed, but online set up was not user friendly..."
"Always have what I need. Thanks. "
"I went to the website to order one little item but when i went to check out and pay i found it a little confusing, i first put it in my cart but there was no little cart icon in the corner of the screen untill I logged in and then I finally found it but it should have just showed my cart regardless of me being logged in or not (arg!!) I guess I'll know better next time I try to order something"
"Difficultly entering shipping and home addresses "
"Easy to search parts useful product information available, very competitive
pricing."
"Very impressed with website layout and ease of use. "
"I'm a little confused I use the erl23 code and said it was going to be free shipping it yet it's still charged me $44.95 since it was after hours I went ahead and paid for it I would love an explanation as to why it wasn't free. Mark Seymour "
"Shopping experience was good, however, my "sub-model" was not listed."
"always great to do business with Classic Industries"
"Always find what I need on classic industries
. "
"Shipping could've been less so I took some things off and ordered on Amazon "