"I’ve reached out to your parts department in regards to receiving a wrong part from website. The site said the part in question would fit my 2014 Q50 which it did not, the part arrive and Immediately I realized it was not correct. After several calls they tell me I have to pay restocking fee and shipping mind you it was their screw up!!! Would not recommend."
"Ordered and delivered as requested. Very pleased."
"The service tech double check my vin # to make sure I ordered the correct part and I appreciated that greatly "
"Best price and fast shipping. I'm very happy with Clear Lake Infiniti."
"Great Price and service! Thank you "
"I had excellent customer service with Clear Lake Infiniti."
"It was a great experience ordering parts for my Infiniti QX80. I am definitely going to be a returning customer."
"Great to work with their fast, efficient and affordable "
"Ordering online is pretty simple. I unknowingly entered the wrong part number. Once I entered my VIN the system showed what the correct part was. The part was delivered 2 days later. Very efficient and I was very satisfied."
"Item shipped same day it was ordered. I live in Ca, ordered Monday and received Thursday. Will be making another purchase very soon and will ONLY buy from Clearlake. "
"The part I ordered required a second part. When I picked up the item, the parts people didn’t bother making me aware of this. Once I realized and ordered the part, I found out it was back ordered. Already not happy, I realized I had ordered the wrong version of the part. In trying to exchange the part, I was charged a restocking fee. At that point I canceled the item that had been back ordered. Enjoy that $25 because you won’t see another dime from me!!"
"Great on time package neatly."
"They were highly professional. Excellent service and very relaxing atmosphere. Will schedule another car service with them. Highly recommended."
"The wrong item was selected online and the parts department corrected it quickly to ship the right item. "
"Really, could not have been any better, easier or faster. Easy checkout, fast shipping (actually arrived 2 days early) and no issues or excuses! Bravo!"