"They canceled my order and sent an automated email that the item and said it was no longer available. I shouldn’t have been allowed to purchase something that was not available. "

"My order was incorrect, now I have to be inconvenienced by returning/dropping off an item that was sent to me that should not have been. "

"ordered part on line and it was canceled three times before finally accepted. apparently the website cancels orders if all the info is not correct. lastly the order was canceled because they didn't have the part. They then found it and sent it to me. The only knock I have is the automated email informing of status. Doesn't give any information on why or what you need to do. I had to call to figure out.."

" I tried to reply to the email, suggesting they try the payment method again,

and it was auto rejected

Order failed"

"Found parts easy and was quick delivery"

"Very reasonable prices compared with others. Also Mr. Victor in the parts department was very helpful in getting the right part for my vehicle."

"Easy to order. Fast shipping. "

"My order was cancelled with no explanation as to why. "

"Great experience. Shipping seemed expensive for an item that weighed 2 ounces. "

"I ordered a part for my vehicle. I pay for it. Only to receive an email saying my order has been canceled because they are on back order. Shouldn’t this already be noted on their site? Maybe “part currently not available” or “product on back order” something along those lines. Rather than charging my card and sending me an email 3 days later. They may want to get a new POS system that keeps their site up to date. "

"Order was cancelled no notification. Sent email to verify no response. Item did not say out of stock online."

"I was searching for a black grill for my car and came across Clear Lakes Infiniti and they had the part at a great price so I decided to give them a try shipping was quick and the part came very well wrapped. Mind you I live in Florida. They did such an awesome job I just ordered two more parts from them today"

"I had ordered a part on line for the wrong vehicle. I contacted their parts department and the order was promptly cancelled in a kind and courteous manner."

"Shipped fast and was packed great!"

"Nothing good to say. They have yet to respond to my inquiry. "