"I ordered 3 pairs of glasses for the first time online at Clearly with some trepidation. I wasn't sure what to expect, even though they came highly recommended by a colleague at work. My prescription is quite difficult as both eyes have different issues.... but it was so easy finding what I needed on clearly. On my first order, I mistakenly entered my contact lenses prescription instead of my eye glasses prescription. The glasses arrived in record time and I put on the frames and loved them all... Best part was I got the three for the price of one at my regular clinic. After a day, I realised I had mixed up my prescription and reached out to customer service and, to say I was impressed by how seamless the entire experience went, is an understatement. In less than 15 minutes, I had it all sorted, new glasses with correct prescription on the way and refund process started. Highly recommend! "
"I am extremely happy with the purchase and the prescription glass were comfortable and did the job for Computer use and long distance."
"Love the frames and I have received lots of compliments on them. "
"Simple process, competitive prices, great product! Would purchase again, thank you Clearly!"
"Around the holidays, I'd ordered the wrong size by mistake, and even months later, I was still able to quickly and smoothly return my original order and get a replacement pair of glasses. The exchange was surprisingly easy. My new glasses are great!"
"Very good service! Received order in 2 days! "
"Extremely impressed and grateful for how easy it is to refill and how fast my order comes! "
"I purchased glasses and lenses, and although they got the prescription right, my field of vision was a bit skewed... My computer screen was not rectangular when I looked at it, it was slightly skewed on the left side. Clearly was great about trying to make the correction and sent me new glasses, but the replacement lenses still haven't fully corrected the problem, unfortunately. In the meantime, I have gotten used to the skewed view for now, and frankly I have my doubts it can be corrected..."
"Fast shipping, great product "
"My firstborn child & I always order our contacts from Clearly & the delivery is always timely & the lenses have arrived safe every time :)"
"Nice experience and great service. "
"The selection is wonderful on this site - and the ability to try on virtually is amazing. These glasses are now my every day pair = and I love them. They're stylish and comfortable too."
"I saved $25 on my contacts plus got 15% cash back on Rakuten! Fast shipping. "
"... and I am a bag full of issues, I'll admit it.
The first pair I ordered, I had to return because they were just a little too small width-wise.
CS was awesome, walked me thru a return/exchange, TWICE.. I had to leave mid-chat. lol
The replacements were stolen because Canada Post delivery agents are morons.
Again, customer service was AWESOME, and quickly dispatched a replacement for my stolen replacements, which I loved once I finally got 'em. (Which was literally less than a week to have them produced, and shipping was OVERNIGHT from BC to ON.) So I then came back on and ordered 2 more pairs.
I had previously ordered from some other cheap, sketchy site, and twice ended up with glasses I couldn't wear because of inadequate coatings and a wonky lens on one eye. I came to Clearly and they #NailedIt. Rx was spot on, coatings were great, no complaints! I will continue buying my glasses here. "
"Very responsive, fast delivery, and amazing price. Frames are a tiny bit tight, but overall extremely happy. Will use for all future needs for my family "