ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2021-05-29

Great order.

"Quick! Great order. Good price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-05-29

Poor Quality

"Lenses on my new glasses loose and I am tired of sending them back as I need something to see out of. General build quality of the frames is below average and one of the lenses even came with a scratch on it. This will be the last time I order from this site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-05-29

like the way ya'll work

"like the way ya'll work...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-05-28

Very professional and timely service

"My initial order of contacts had gotten lost so I reached out to Clearly Contacts customer service representative via live chat and without hesitation they were able to help resolve the situation and I was able to get my contacts very shortly after. Their live chat is a great option to use for support, and it pings you when you've received a response so you don't have to keep watching for an answer! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-05-26

I LOVE Clearly!

"I’ve been purchasing contacts from Clearly for the last several years and recently purchased a pair of glasses. They fit very well, the corrective vision is excellent and they’re quite stylish too. Very pleased!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-05-26

Pretty and Affordable

"Super cheap but also work out perfectly. My go to website for glasses and contacts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-05-26

Excellent

"Love the convenience, the user friendly website, the many online options and the quick deliveries. I don't buy contact lenses anywhere else. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-05-26

Great as always!

"Great! Arrived on time and great customer service "


5/5

2021-05-23

Fast and quickl

"All good, no concerns, will use again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2014-05-17

Always great

"Always great with Clearly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-05-21

Amazing

"Bought two pairs. One great quality the other, $20..
The $20 were for work and are cheap for a reason but that's what I needed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-05-21

Pretty Sure they forgot to process my order

"I ordered a set of contacts from Clearly a while ago and paid for expedited shipping. Expected delivery would have been about 7-10 days if I am remembering correctly. After two weeks (so about 14 days) I checked the website and the company still hadn't processes my order. I contacted their customer serivce via their instant messaging service online and they credited my shipping for me and then said they would get back to me in a few days. Four days later someone calls me telling me, again, that they will have someone contact me about my order in a few days. I said okay, and then the next day I Called them and asked if they had an update for me. They tell me again that they will get someone to call me in a few more days. At this point I'm pretty mad. It had been close to a month since I ordered my contacts and their website still says that my order is being processed. I simply asked if they could give me a reason why it was taking so long to process and they could not. To me, it sounds like my order got lost or forgotten about which is really unfortunate. After talking to their customer service for the third time and basically forcing them to stay on the phone with me while they sorted out my order, I got my contacts. Will not be ordering with clearly again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-05-19

Glasses Fit Perfect!!

"What was online matched perfectly with the actual glasses. They look great & fit great. I got the tinted lens & love how they become like sunglasses when I go outside. Very practical & functional. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-05-19

Incredible

"I’m incredibly pleased with my glasses..I will be getting all my vision wear at clearly.ca "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-05-19

Awesome Frames and Lenses—Highly Recommend :)

"I've been shopping from Clearly for over two years now! My sister first introduced them to me when my prescription stopped changing when I was 17. I've bought 7 pairs of glasses (6 regular pairs and 1 pair of sunglasses) over the years, and I've loved every single one of them! I've never had the frames break on me—although they do tend to loosen over time, but this is an issue I've experienced even when I used to purchase glasses directly from my optometrist :) I would like to add though that prices range a lot depending on how blind you are LOL. While the frames themselves will always be cheap, because I'm near-sighted and have slight astigmatism, my average lenses often cost quite a lot and add up when paired with the frames themselves. Nevertheless, I have never had an issue with Clearly, shipping is always fast, customer service is great, and I will definitely continue to purchase my glasses from here! :D"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process