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Verified
5/5

2006-04-28

"I ordered a Zalman northbridge cooler on the 24th, and the package arrived on the 28th. It was sent via FedEx Ground.

As a first-time customer, I decided to order something small and inexpensive, as a way of gauging the processing and shipping times, as well as packaging and overall condition of the item upon its arrival; ClubIT exceeded my expectations in all areas.
"

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Overall quality of the company
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Being updated on the exact date the delivery was sent
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Delivering products damage free
Delivering products on-time
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Verified
5/5

2006-04-26

"I love this company because all their hardware is usually the cheapest. I wish they had more customer reviews though. And a promotional code here and there wouldn't hurt either! "Free shipping" cough! "free shipping" cough!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
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Verified
5/5

2006-04-26

"The best place to buy! The best price! I am very glad!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-04-23

"In the past! I have found you get what you pay for. The price was $200+ LESS than most retailers and $100+ LESS than My favorite retailer for the 2 cases I ordered. Lets see if they pass the phone TEST? Before I could get the handset too my ear, a real Person was their. Why not, Free Fed-X 5-7 day ground, Surprise again, Ordered late 4-18 was delivered in good shape 4-22 Saturday. That beats my favorite place by 2 days using their 3 day service I pay for, I may have a new FAVORITE place!!

Thank you Clubit, Let you inventory grow!
New Customer
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Customer service being trustworthy
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-04-21

"Had been looking for a new power supply to accomodate the new tower and hard drive. They showed the Antec 550 watt as 'out of stock'. As another company had a coupon that would put it in line I called to verify the status. Spoke with a very nice gentleman who checked with the order department and informed me the ps would be in stock within two days. I placed the order and sure enough it came in stock and was delivered shortly thereafter. NO PROBLEMS so far with any of my orders with this company. FREE SHIPPING is a BIG PLUS in dealing with CLUBIT. KEEP UP THE GOOD WORK!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Verified
5/5

2006-04-20

"Stupendous service. Highly recommend the company and it's products.

Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2006-04-19

"My package was recieved with no damage at all, very hast processing and overall and enjoyable experience. I will most likely be using ClubIT again for future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
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Being trustworthy
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Making decisions on their own
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Verified
5/5

2006-04-19

"It pays to shop at Clubit and or online I'll tell you why; I walked into BestBuys, Circuit City, and Fry's for an item I figured they would have. I would pay a one time fee and walk out the door and that would be that. However, they didn't have what I thought was advertized, so I went home, went online with ClubIT, eBay, Pricewatch, Amazon, Pricegrabber, and several other online computer stores and wrote down the total cost of each item, including shipping and taxes and ClubIT clearly beat the competition. So I bought my item and within a few days I was installing this part in my computer. Oh! And by the way, I saved $18 buying online. I wonder how much more I would of saved if I could factor in my personal time, the wear and tear on my truck, and the cost of gasoline that was lost..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Being trustworthy
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Overall web site
Web site being easy to use
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Verified
5/5

2006-03-31

"Very fast shipping, lowest price I could find. A very positive experience. I have bookmarked the site for future purchases."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Verified
4/5

2006-03-10

"I purchased a Coolermaster case. The item showed in stock but when I checked the status the next day it went to pending and stayed that way for 4 or 5 days until I contacted them. They said the order would ship out that day and it did. It was coming via Fed Ex (5-7 days). The shipping rate was a deal at $10 for a 25lb. case. The case did arrive on the 6th day after it was shipped which was good. Unfortunately, Clubit had only a street number and no street name so it was delivered to someone else (Thank God they wern't home). I contacted Fed Ex (updated my info.)and they will try again on Saturday, March 11th (Ordered-2/27: Delivered-3/11?). I also contacted Clubit to make sure my shipping address was correct in their database. I think their customer service is great. Both times I called I got through quickly and the reps. were helpful. Outside of the item being in stock and then not after I ordered it and the address mistake I think this company is still ok. When I order parts for a new machine I try to spread the wealth around and I read good reviews about Clubit. I chalk this up to honest mistakes (I'm trusting you Clubit!)and I would order from them again just because of the friendly reps. On the other hand its really hard to build a pc without a case. I have had my other parts for a little while now. I just hope the case isn't beat up when it arrives.

Edit: Received my case today (3/11/06) 3pm EST via Fed Ex. No damage in the long journey from Cali. Thanks Clubit!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-03-06

""

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Verified
5/5

2006-02-28

"I thought I would give ClubIT a try. They had a weekend special on the Samsung 214T monitors that I wanted. Cheapest prices (from a legitimate dealer) and free shipping. I jumped. The only glitch was my shipment tracking information did not come with the confirmation emails and was not available online with the account information. I emailed ClubIT and they promptly emailed an apology with the correct shipping numbers.

I would definitely order from ClubIT again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-02-26

"This company is a recent, pleasant discovery and I have since placed 2 orders with them over the last couple of weeks, neither of which had a single problem. Nice to find another reliable and competitive source for computer parts."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2006-02-18

"I always do business with ClubIt because they have the lowest prices and ship packages with the best of care. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2006-02-13

"these guys were awesome. some of the best service i've had in a long time. their prices were cheaper than other by at least $20 or $30 for the case i ordered, too. i also wanted to order 2 items that weren't on the website, one of which they didn't even carry. they were able to get it from the manufacturer and made it part of my order.

overall, an experience that had made me decide to be a repeat customer.

thanks guys.

ds
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site