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4/5

2020-01-08

Slow to ship/delivery mistake

"I have been a customer for years and love the choices, discounts frequently offered, and everything in general. I have noticed that it takes longer to get my order shipped in the last year or two. It used to ship out right away, sometimes even the same day if I placed my order super early in the morning. Now it seems to take 2-3 days before it actually gets shipped, even longer if it is around a weekend. I have learned to adjust when I place my order to accommodate this lag time to make sure I have enough coffee to last the 7-10 days it will take to get it. I always check the 15 day weather forecast too because that can cause delays in the actual shipping time. My last order was delivered to the wrong address, which of course was the fault of FedEx and not Coffee for Less but I was fortunate that the neighbor was honest and dropped it at my door a couple of days later. Other than being waterlogged from sitting out in the rain at my neighbors house, everything was fine. I did send an email to FedEx and coffee for less letting them know I had received a delivery confirmation email but no package. That was on a Friday and I followed up with an email when I found my coffee at my door in Sunday. I never received a reply for anyone but that’s probably because there is clearly nobody working on the weekends and they probably saw both emails by the time anyone was reading them. The only emails I ever have gotten are the automated emails. "

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5/5

2019-12-17

Great!! Love my coffee!

"No problems. All smooth."


5/5

2019-12-09

My coffee ☕☕☕☕

"Love the service, and can always find my coffee!!"

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5/5

2019-11-23

"Great service and speedy shipping. I received a text that my order was shipped and got home to find it on the porch! Items were packed securely and we are enjoying hot cider and fruit tea."

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5/5

2019-11-12

Excellent as always

"Coffee for less has been my go to for coffee for the last 3 years great service, fast shipping have no plans to change how I get my coffee "

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5/5

2019-11-12

BEST ONLINE SERVICE.....BAR NONE

"Always a pleasurable experience. My most recent orders have been unbelievably expedited. Coffee for Less welcomes calls from their customers. Their customer service representatives are courteous, knowledgeable, and have impressive patience. I should know, bless their hearts, they've put up with me for years.....Carla"

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1/5

2019-10-24

Delivered to wrong address

"I received notice of delivery of my coffee order but I did not receive it. Turned out, it was delivered to wrong address, wrong street. Fortunately, a stranger from the apt. Building where it was delivered, called me after a week and returned our order. "


3/5

2019-10-21

Slow delivery

"Took longer than expected to receive my order."

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5/5

2019-10-20

Mr. Bell

"Excellent Service and Response Time"

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5/5

2019-10-16

Fast efficient service, competitive prices, good follow up

"The title says it all - no need to embellish further!"


5/5

2019-10-09

Great

"Great service, great prices"

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5/5

2019-09-16

The product arrives with Great support!

"I am so grateful for a company that does what it promises it will do...a really good team! thank you for the support!"

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5/5

2019-09-19

Excellent service

"Great price and fast delivery "

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5/5

2019-09-17

Coffee arrived

"I was so happy when my coffee arrived yesterday! I received it 10 days after I ordered it and I was prepared for the delivery thanks to the text updates on the delivery. It was packaged nicely and smells delicious! I’m ready for my first cup! "

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3/5

2019-09-07

fast shipping, great coffee

"Shipping is expedient. Packaging department NOT as efficient. Over-sized box, next to no taping, box un-taped and open when delivered. It never changes."