"one item was missing when order was received - cost of item $9.99. I learned today that Collectionsetc.com refunded $9.00 to my pay pal account. I was hoping for the missing item to be replaced as this was part of a Christmas gift. Disappointed I did not receive all of my complete order and now I find I have to pay $.99 to help cover the cost of not receiving that item. Very disappointed!!!!!!!!
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"The Thanksgiving table runners and square cloth are perfect for the season! Great quality, as always!"
"I was disappointed. I got A 10 piece cross stitch Book Markers, I did not order, and do not want. I got an extra box of Sympathy Card( I don't need}. 2 boxes of cards we’re substituted from what I ordered. Now I have to pay postage to ship back(the cross stitch) very disappointing "
"everything was in order, except some of the reindeer, are loose, I am going to try to super glue."
"Very nice products! Good price! But, shipping cost are too expensive!"
"Received all my items and they were exactly what I wanted and was very pleased."
"2 outdoor baskets with poinsettia decorations - very nice, a little smaller than I expected but still very useable. Price very reasonable. Would order again"
"ordered 2 items, only got 1. other is on backorder which might have been nice to know before i ordered."
"love everything about y'all. I will definitely be ordering more stuff."
"LOVE ALL MY PRODUCTS I ORDERED"
"Just the right touch for a quiet Christmas with small stocking stuffers. The lighted Christmas trees were a nice addition. Everything arrived in perfect condition."
"I got a text from you asking if I got my order. I didn’t get my masks"
"you sent me someone else's order with my shipping label on it. "
"Placed order on October 17th, received all but one item. I was told it is on backorder and will receive it on November 6th. Still haven't received it as of the eleventh! They sent me an email saying if I received it. No I haven't! Doubt if I will do any business with them anymore! To unorganized!"
"I have been ordering for years always pleased with items"