"My order arrived ok but I received some incorrect items. I called and received a return label for those items. I recently sent a request to follow up on the original email I sent and to find out the status of my return and when the correct items will be shipped. Have heard nothing in response. Website is not easily negotiated to get information."
"I ordered the soup bowls that were on the cover advertised as being 14 oz however I don't believe they will hold 8 oz they were gifts for Christmas not sure I will be keeping them . As a long time customer, and usually happy with my purchases , the discription of these bowls was not accurate
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"The middle of the rugs was not glued down so I called. The man I tried to explain what was wrong was very rude. I just wanted to know if this was a flaw or not. I could not get him to understand. I have never had this kind of experience with Collections in the past and I hope that I never do. I wished that I had got his name to report him. "
"Great received in timely manner"
"Everything ok except free ship offer, only use code-don't fall for post purchase offer. "
"We did not receive the shirt we ordered yet , with a cat , Fall leaves , and pumpkins on it yet. "
"Everything is adorable - love the halloween pumpkins, cats and ghosts!"
"I ordered the wooden box with the global map inlay. It was delivered quickly, well packed, and arrived in very good shape. The box is just the right size to store my collectable card decks in and I am quite pleased with it."
"Easy to order and all items showed up on time"
"This was supposed to be delivered for our granddaughters birthday and it missed it all together. Very disappointed . Wont order from you again. "
"I have purchased rugs from Collections before & have always been satisfied as to the quality. These rugs are no exception. They are great! I appreciate all of the quality products which I have purchased as Collections."
"I like the items but just an fyi it takes awhile to come to me."
"I received this order partialy, every one just fine.
item 46780
item 51333 (2) everything ok. amount that was paid 3947
items 51849 Lila and Blue, not was received. thanks"
"I have received two out if the three items I purchased. The heel/ankle sleeves do not fit; but I am pleased with the sandals. I am still waiting for the chin mask. Overall, I am pleased with my purchases."
"The shopping experience was fine. Received 3 each curtains 100" W X 84" long. Hanging nicely. The delivery experience was poor. Shipped by FedEx on 8/20, arrived in Shoreline, WA on 8/23 just 10 miles from our home, shipped to Seattle, WA 20 miles away, shipped to Fife, WA about 45 miles away, shipped to Tacoma, WA about 60 miles away. These were all South of home. Then they were shipped to the hub in Redmond, WA which is 20 miles East of us and finally delivered on 8/27. This added about 4 days additional to receipt of the curtains. Very poor service."