ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
0.00/5

3/5

2020-11-03

"shopping online was good but the recliner covers don't fit my chairs even though I measured. The elastic bands don't work for the back. Don't feel like sending them back. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2020-10-31

Wrong product

"I ordered a oximeter and received a watch, with the rest of my order. Nose hair shaver under par. I sent these items back as I still need the oximeter."

Detailed Review Benchmark + -
Pricing of products and services

3/5

2020-10-30

cat & t

"still waiting for my order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-30

Quality Merchandise

"The dolls are beautiful and will be enjoyed for years. Quality work, matches the photos exactly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-30

not so good

"One of the items I ordered was not included in the box when I received the shipment, but it was listed on the invoice. I have emailed your company twice with no response from you! That upsets me! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-10-28

The Trinkets I Can't Do Without

"I'm a collector Trinkets so it doesn't matter what time of the year it is. I just love them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2020-10-28

Birthday Gifts

"Original order on Aug 30th, just received the last part of order today Oct 27th. Birthday was in Sept. Not happy. "


1/5

2020-10-27

Holding double the amount of my purchase

"Placed and order with this company. They charged my bank debit card for $39.20 7 days after making purchase, then the very next day they charged my debit account for $40.73. They tell me I will be getting the $39.20 "released" in 6 business days as it is their policy to charge you, then figure out what the sales tax is and then charge you that amount. In the mean time, they have $79.93 of my money **** on a $40.73 order! Told me to call my bank, but the bank will not do anything until they (Collections ECT) releases the charge. The customer service rep out right lied to me about it. Tried to tell me that my bank puts a hold on the money that is total BS.
So if you do not want to be charged double and then have to wait over a week to get half of it back DON'T ORDER FROM THIS COMPANY!!!
They also have an automated message on the customer service phone number that says that shipping can take up to 4 weeks, and that is simply that they DON'T SHIP ON TIME! I placed this order on 10/15/20. Here it is 10/27/20 and it has not left their facility. They hurry up and print a label so that they can say its been shipped, but per the tracking number, it has not been picked up yet by FedEx, and you can not tell me that it takes FedEx 12 days to pick up a package from a company that they are at every darn day of the week! So they take your money, double it, sit on your order for a couple of weeks before they even get it picked up by FedEx and then lie through their teeth about the whole thing.
BE CAREFUL IF YOU PLAN ON ORDERING ANYTHING FROM THIS COMPANY!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2020-10-27

The LOVE Nativity Sculpture, Puppy Poodle Garden Stake & Snowflake-Knit Sweater

"First of all the Love Nativity is Beautiful. It's a Christmas Gift for my Hairdresser, I'm sure she will like.
As for the Puppy Poodle Garden Stake I order this past summer and it changed from a beautify red to a YELLOW. Very Disappointed. So I ordered another one for next year and this time we will have to spray it with something so it won't fad again. This the part of the # * rating. The Snowflake-Knit Sweater was nice by WAY WAY to big for a 7.5 lb. poodle. It has been sent back for a refund?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

5/5

2020-10-26

Pretty for Christmas!

"Lovely poinsettia decor for the indoors. Makes it cheerful. Well made."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-24

Super !

"I ordered several seasons of square and runner table coverings. They were absolutely beautiful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-21

Great service and quick shipping

"I received all my items in one box. None of items where damaged. Quick and fast service. "


1/5

2020-10-21

NOT SATISFIED

"It's hard to get a hold of a real person if you need to ask a question. Couldn't get no answer. Never been successful in getting in touch with the representative."


5/5

2020-10-21

Fantastic products and price

"I have ordered from Collections for many years. The product(s) exceed my expectations for the price paid. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-21

Super Fast delivery

"Everything as described! Very happy with products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process