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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
0.00/5

3/5

2019-07-27

Shipping time

"I ordered 2 of the same items plus 1 more item. I received 1 of the like items ahead of other one several days ahead of second pkg. Both packages arrived later than the tracking information said. The shipping details have lots of room for improvement.
I do like the items I received.
Probably won’t order again unless it is free shipping. Y’all still charge a handling charge of $2.95 even with free shipping which I don’t think is necessary.
Thank you for listening
"

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5/5

2020-01-09

Disappointed

"Placed order online but glitched in middle. Called to confirm received. Told order went through. Waited and waited. Called again to track. Told order canceled because payment info had not gone thru. Had to reorder. Missed xmas! 2nd order received in fast timely manner. "

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5/5

2020-01-09

The product was a little smaller than I thought but besides that I was very happy with it.

"My experience was good, product was a day late but besides that it was good. "

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2/5

2020-01-09

Terrible customer service

"I started to place an order on 12/20/19 but after going through the PayPal site, I was told one item was out of stock. So I went back to my cart and removed it. BUT the site did not let me check out. So I left & went back to the site and placed the remaining items in my cart and checked out again. This resulted in TWO holds for the 2 amounts on my PayPal account. They stayed there till the order shipped which was problem #2. On 12/23 I was emailed saying the "card" did not go through which was a bunch of crap because after I gave them the card # that is tied to my PayPal account, it went through (not immediately). The next problem was that they did not process my order in 48 hours as promised. It was finally processed on 12/27 after numerous emails (to the stated email on their site) bounced and numerous calls to their phone # which gave the same results as if I had called the squirrels in my back yard. The order was shipped on 12/30 and thanks to Fed Ex it finally arrived on 1/03/20. Never had so much BS to deal with for an online order from anywhere.!!"

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5/5

2020-01-09

Just great!

"Very fast delivery, very well packaged and the products arrived in perfect condition. "

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3/5

2020-01-08

Deceiving Conformation Notice

"I received most of my order, but didn’t know one piece was on back order until I got the package with the packing slip. When I placed the order everything was in stock. The conformation notice only put a “0” by the item, so I assumed it was being sent separately, but not on back order."

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5/5

2020-01-08

Very good service

"I bought a lot of bedding from collections this Christmas and it was nice for the price. I bought some from Printables for a LOT more and it was JUNK and they DO Not stand behind it! Collections service is good and their products are reasonably priced. Thanks to collections I was able to give some nice and FUN Christmas gifts"

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5/5

2020-01-08

great

"wonderful, less this survey"


5/5

2020-01-08

Comfortable with this Company

"I don't worry about ordering from CollectionsEtc. The company stands behind it's products. I am happy. I really like the bedding and window coverings."

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5/5

2020-01-07

Item Arrived nicely

"Here's the thing. Collection's Etc is NOT Amazon. That's okay. Collections' Etc always have what I want when I've been searching for something and not finding it anywhere else, especially bedding. I also bought my item during the Christmas rush. It was slated to arrive by the 26th of December, and indeed it did.

Con: Having to fill out this form and it not being prefilled with the invoice number! Really? I don't know what the invoice number was, the box is long gone in the trash, and I'm not going through all my emails to find it.
"

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5/5

2020-01-07

delivery

"Item ordered on Dec 09-2019, delivery was on Jan 7-2020. I must say that is a long time for the one item I ordered to reach me."


5/5

2020-01-07

Great items

"I was pleased with my items and quick delivery. "

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5/5

2020-01-07

My Throw and pillow order.

"my order arrived sooner than expected and my purchases are beautiful. I was very satisfied and would order from Collectilonetc. again."

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5/5

2020-01-07

Positive

"Delivery was in a timely fashion and products were great!
Thank you,
"

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5/5

2020-01-07

Revived products in good time and products are great and beautiful

"I received all my products within a short amount of time and they are all beautiful. I thought one thing I bought was solar but when I looked it up I misread it. It’s fine though. I still think it’s beautiful as will place it on a shelf instead of outside. "

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