"1st, when I was having trouble with my orders and asked to speak with a supervisor I was either put on hold for as long as 25 minutes (until I hung up because no one ever came back on the line) or I was hung up on immediatley when I requested to speak to a representative."

"I oredred, I received, I liked."

"Because Collections didn’t send me a mailing confirmation I didn’t know for sure it was received and had to order it all AGAIN which means I spent more money than necessary ! I have done business with you for a long time but I think I’m done ! "

"I've had some good orders and some bad orders,where items have come defective or damaged.I've also had such beautiful items that were perfect. Sometimes things just happen that you can't help or have any control over :)"

"Fast shipping, nice product "

"Kitten tees good for male or female gifting"

"Anything I've ever ordered from collectonsetc has been of decent quality and arrived in good condition. So much so I just placed 2 more orders this week!"

"too tight couldn't stretch over toes.would not recommend to anyone. "

"I have been ordering from Collections Etc for many years and have had only a couple of issues with ordering online! The merchandise is great as well as customer service but occasionally the website has given me problems. However, I call customer service and it gets resolved! Between the great low prices and quality of merchandise, I will continue to check here first when looking for a particular item! "

"My sister was thrilled with the squirrel lights! I'm always looking for something cute and different for her squirrel collection!
Arrived in a timely manner."

"using Fedex was a nightmare and calling customer service you get nowhere "

"I've always been pleased with my orders, the latest being a winter themed bedding set and matching sheets. Absolutely beautiful, and arrived sooner than expected. I've never been disappointed shopping at Collections!"

"I have not received my fleece back rest in burgundy"

"Got everything I ordered in good shape."

"I emailed your corporate office to complain about your winter women's boots running HUGE! I emailed that I should NOT have to pay for return shipping when it is not my fault that your boots run so HUGE and do not fit according to the national standards in sizing. They simply forwarded my email to collections.com who in return, sent me a shipping label....but I STILL get the shipping charges reduced from the credit they will issue me!! THIS IS WRONG AND RIDICULOUS because it is not my fault that two pairs of your boots did not nearly fit me and my mother!! I feel that you should not credit my card for the return shipping fee and that you should simply accept the return of my two pairs of boots! I can bet money that NOBODY will address this problem/concern of mine either!! "