"I ordered a dog coat; based on the reviews, I ordered it one size up from what I thought would fit. It was HUGE. I called to return and exchange, and was notified that they would take $7.99 out of the credit (they were out of the next smaller size). Since I only paid $9.99 for the coat, I chose not to return it. I'll give it away."
"My order came and it was missing one of the items that was on the shipping statement. I called in and it was promptly handled."
"The merchandise came in a timely fashion and I am pleased with the items. "
"I ordered slippers and a blouse. Usually, I am very pleased with the value and merchandise I order from
Collections. I returned the slippers because the soles were very heavy--so heavy that I couldn't walk in them. The blouse was returned because it did't look as nice as I had hoped. A Bed Tite sheet set was part of this order. This is the second sheet set I have ordered. I like them, as they fit nicely on the bed. I am waiting for a credit on my account."
"Would shop again. many items to choose from and good items and shipping great."
"I had been searching for "the perfect quilts" for a twin-bed room, and loved the ones I saw on Collectionsetc.com. I was a bit worried that maybe they wouldn't be a good material, the necessary size, and the like … without seeing them and touching them, how can we tell? Well, they arrived, and they are THE BEST -- absolutely perfect in every way. I'm thrilled with this purchase!"
"Placed and order on 10/31, rec'd an e-mail that there was an issue with receiving confirmation through PayPal. I gave information over the phone that they needed. After several days I checked the order and it had not shipped so I called and was told to call back. 11/18 called back again and after 30 minute on the phone was told that they were updating the software and to call back later. Angry I messaged through Facebook regarding the problem. Called back and was told that the order was cancelled....I DID NOT CANCEL IT!!!! Was given a new order number so now I have to wait another 7 to 10 days for the item to arrive..................that means that I will have taken close to a month to get to me. I did not receive any notification that the original order was cancelled so I could follow up. "
"I enjoy shopping with Collections because I can find many seasonal items at a reasonable price and free shipping!
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"I ordered some more decorative item for my garden, and a another wreath for my door. Everything arrived in good condition and they all look great!"
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received all items except velvet jacket.Received some kind of chair slipcover instead. Did not get my money back just a store credit with expiration date to be used in one week..I AM NOT HAPPY!!!!! Had to reorder the jacket with the store credit which was crappy because i had to pay shipping and handling again!!!! Why didn't you just replace the missing jacket to start with?!!!!!"
"I have shopped here frequently and most of the time received them on time. This time was no different. It was easy to order and they were delivered in a timely manner. I would be cautios about ordering clothes. They don't always fit as expected."
"The products arrived in a timely manner and everything looks beautiful. "
"As always, my order was just what I expected. The items were made well & I will enjoy giving them as gifts."
"Fast service nice throw.
Thanks "
"My grand-kids will love them when they open them on Christmas."