"Every time that I have ordered from Collections my items were delivered much quicker than I thought they would be and are always in good conditions. Thank you for your quick response."
"I have dealt with Collections Etc. for many years. If I have a problem, they correct it within a timely fashion. I do wish when they say free shipping you don't have to spend some times up to $50.00 to receive free shipping."
"I made an order for 2 items, 1 of item 1 and 1 of item 2. I then cancelled the order because I thought that it would be better to have 2 of item 1. I thought that I did. So. I reordered 2 of item 1 and 1 of item 2. Collections sent me an Email saying that there was a problem with the order. I called and spoke to a young lady and explained the situation. The easiest thing to do was to cancel both orders. She said that she would. So I very very carefully reordered 2 of item 1 and 1 of item 2. Lo and behold, I for 1 of item 1 and 1 of item 2 in the mail, and a couple days later, I got 2 of item 1 and 1 of item 2 in the mail. Now, I had 3 of item 1 and 2 of item 2. I could actually use all 3 of item 1 and item 2, so - instead of causing any more confusion, I just kept what I received. "
"I called about an order that showed in tracking as delivered. I was supposed to receive a phone call "within 24-48 hours" with the results of the "investigation". No one called. Thankfully the "delivered" order showed up 3 days later. Have never had a problem before, and hope to not have any in the future...... "
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The king size Christmas bed quilt and bed shams are just lovely. They seem very well made. I have not taken the quilt out of the packaging it came in since I am not using it yet, but the pillow shams I opened are wonderful. I am looking forward to putting the set on my bed. The pieces are absolutely a bargain at Collections price. Extremely satisfied."
"I ordered a sofa cover--and it has worked out extremely well. It stays put and does not shift much. Our dog is tan and the hair doesn't stick. I am quite happy with this purchase."
"Everything was fine, but I thought I had ordered a snowman table topper for a round table. Didn’t realize till it came that it was a rectangle. Will use it on my dining room table instead. My fault for checking the wrong box. Love the snow mean refrigerator door wraps. So cute!"
"I had an issue with two items size from my order. I called customer service and got no help. The young man was not very helpful. I have ordered for YEARS but will rethink if I will order in the future. I am very disappointed"
"no problem with the order.
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"I ordered two Christmas balls, one with frosty the snowman and one with a Cardinal. They both were supposed to be large and they
were marked large in their box, but they were medium. I have a large one so I could tell the difference. I gave up trying to explain this to the salesgirl. She couldn't speak English, so I gave up. What has to be done is the carton has to be opened before it is
shipped because I think the box is marked wrong. So if you would like to check the box before you ship it, I'd say I would try it again,
otherwise I am ending with all these medium gift balls. I paid for large and I would like large. Thank you,
Sharon M. Stella"
"Collections has a great selections of products to choose from. Great prices and easy shopping. Check out very easy and I received my order very fast. Would recommend Collections ECT to everyone."
"I love collections. They have a great selection, and the prices are wonderful. Quick shipping."
"Received everything I ordered. Rugs are perfect. The light-up bow for the front door works beautifully and looks great! No complaints from me what so-ever. Love everything!!"
" I returned order # 84327645 for $21.34 and am waiting for a refund. Thank you.
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"Received XL Sherpa coat #49794 in lieu of the Lighted Cardinal Crystal Ball (large) #40754that I ordered. Took one week from phone call to get a credit on my account. Other 2 items were correct and I was pleased with them. #48692 (Lighted Cardinal Street Lamp) and #48181(Cardinal Snow Globe)"