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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-05-31

"Easy ordering process, item arrived quickly. I am very satisfied with this merchant and would gladly do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-30

"Quite efficient & professional; excellent due diligence in protecting my information"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-29

"I received my order in a timely manner and was very pleased with my purchase. I would definitely buy from Computer Brain again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2006-05-26

"Very simple and straight forward ordering process. Items arrived within two days of ordering."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-23

"Pricing was competative and my order was received quickly."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
N/A
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-21

"I like how quickly I recieved my order and the cost was half as much as Best Buy
Thank You
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Verified
5/5

2006-05-19

"The website is a bit disorganized but the customer service and price are wonderful. Had a question about my order -- called them, and actually reached a real live person after three rings! The price was the best I found on my particular product and it came quickly. Very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-19

"Traveler: Invoice #165493- ComputerBrain offers a very pleasant place to do business with. They are very professional & communicate well with their customers. My shippment arrived in good shape well before I expected it to. Thank you for the fine service. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges

Verified
5/5

2006-05-18

"I have not yet received my order. It was backordered, and they said a new shipment would be received by May 24."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A
Overall quality of the company
N/A
Is trustworthy
N/A
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
N/A

Verified
2/5

2006-05-16

"I called my credit card company to ensure that the shipping address was registered with them, per the requirements on the Computer Brain website.

My order was held because they couldn't confirm the address with the credit card.

When I called the credit card again, the address was easily confirmed.

The extra annoying part was that their email telling me to contact them didn't have the hours of operation, the days of operation, or the contact person or department listed.

The voice mail system assumes that you can use a phone with touch tones and their outgoing message on the sales department machine (the default for those without touch tones) does not list the hours of operation either.

There could have been a secure link in the email
that was sent that enabled me to enter or confirm
the shipping address. It could have simply asked
for a confirmation return email.

Nothing in the actual process of calling them
and confirming my address, at my expense, was
any more secure than the original internet order.

It was just a hassle to make some feel like they
are more secure.

On the positive side, once this hurdle had been cleared, my product was shipped expeditiously and I haven't had any other issues with it.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability
N/A
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-15

"All good, no problems at all. Easy ordering and fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Overall web site
N/A
Web site being easy to use
N/A
Speed of web site
Web site reliability
N/A
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2006-05-13

"I was pleasantly surprised when I received the item within 2 business days. I had selected a 3-7 day shipping when checking out. Amazing service!!!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2006-05-11

"Item shipped as promised and arrived one day earlier than expected! I would order from Computer Brain again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
N/A
Is easy to do business with
Is consumer focused
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-08

"Computer Brain was very easy to do business with. The website was well designed and easy to use. The products I purchased were received in the timeframe promised and when I called to ask a questions, the staff was very helpful.

Thank You.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-05-07

"Very quick service. The item was as ordered and in good shape when it arrived."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A