"The item is on back order and they don’t have any idea when they will be receiving a shipment or if they will at all.I haven’t heard from them since the first notification of back order."
"My experience online shopping with Computer Brain was a positive one. The web site was easy to navigate and the order process was simple to follow."
"Item advertised as in stock was not but a few days later it was and shipped promptly. Phone customer service was good."
"The site was fairly user friendly. I did have minor trouble with searches, I probably expected that there would be a redirect when looking for certain items that were maybe dicontinued or had a new model & product # to replace and old item. I went to another site to figure out what I really needed, then ordered from this site."
"Fast service on 1 item on my order but slow service on the second part. Even though they told me by phone that both were in stock and would go out that day. Second part arrived on May 2, 2006 from a 4/18/06 order."
"Excellent web site and company. I ordered the part, there weren't any problems with the product being in stock and it came on time as expected. I will buy more from this company!"
"As a previous review stated, I did not hear of Computerbrain.com before last week. I was looking for a portable GPS system, specifically the Mio C710. Nobody had them in stock until yesterday. I had placed an order with Computerbrain after Buy.com cancelled my order with the reason being... no longer available from manufacturer. Then I received an email from Buy.com informing me that inventory has arrived.
I called Computerbrain to cancel my order, since it still showed backordered. They informed me that they also received inventory - - and it was cheaper than Buy.com.
The Service Rep was very friendly, answered the phone in a few rings - -rare these days, and I would purchase from them in the future. "
"I was skeptical at first, never hearing of Computer Brain before, and what a name. But, they had the second lowest price on the Pocket PC GPS bundle I was looking for and had several thousand reviews averaging four stars (the lowest price was only pennies less and from a company with only ONE three-star review). So, I took a chance, and couldn't be more pleased. The ordering process was easy, and my order was fulfilled quickly. I was given an e-mail response to my order, and a tracking number so I could follow the status of my order. My order arrived when promised. The product operated flawlessly, and I am very happy. I give Computer Brain FIVE stars and a pledge for repeat business."
"No problems at all - exactly how online ordering should be!"
"Purchase arrived on schedule and without a problem."
"There was a question about the order and the staff was fast and responsive to resolve it and get the order processed."
"Delivery was very speedy, product was not damaged in the slightest. Most importantly to me, the price was the lowest I could find including shipping and handling. Overall I had a very good experiance. Some things Computer Brain could work on would probably be a more attractive layout for their site/better graphics since it is a computer website it should look very clean and modern."
"problem solved. I had to contact customer service, but it worked out well afterwards. A pleasamt experience."
"Very easly online ordering with rapid e-mail confirmation. Great prices. PayPal accepting merchant. Price adders to get the product to ship faster, and to select insurance for delivery or to return in case of problems. Novel approach. Paid extra for Ultimate packaging, but sent in manufacturers box only, not bubble wrapped/custom cardboard as stated. Had to e-mail them to get notified when shipped, and again to receive tracking info. E-mail response time was acceptable (< 4 hours). NOTE: Online account when paying by Pay-Pal says UNPAID even after payment."
"Order 164852 was handled very quickly and packaged very well. Order is complete and well satisfied. Wally Halvorson"