"ASUS ROG GL752VW DH71 worked OK when I received it, but started crashing after some Windows 10 Microsoft updates were installed and still crashes when I try to boot it up. As received, Windows 10 was installed on mechanical hard drive. I installed Windows 10 on the M.2 SATA drive and it usually boots up OK, but sometimes crashes, like every other Windows 10 installation I have had on 5 different computers (about 30 installations), and many other users have had the same experience. Microsoft really needs to revise Windows 10 so that this fault (kernel auto boost lock acquisition with raised IRQL) does not keep occurring.

This computer works fine, very fast, when it does boot up."

"I've used "business class" laptops for years (as distinct from "consumer grade"), but was still dissatisfied with the power and speed available. Once I discovered that the real computing power goes into gaming computers, I began to see what was available there. CUK provides real value for cost, and I've been very pleased with the MSI GE 62 6QD Apache Pro I got from them. This laptop is fully tricked out and able to do far more than what I generally ask it to do."

"I'm extremely happy with the clean and modern design. It's a refreshing change of pace from the gamer aesthetic.
I did have some issues with the WiFi card not reading. It was quickly fixed by troubleshooting. "

"I ordered through Amazon an HP Envy 17t w/ 32GBs RAM and a 256GB SSD and a 2TB SATA with 4GBs of dedicated memory so the entire 32 was usable by the system, from Computer Upgrade Kings. I have been using it for over a month now and this is the most wonderful laptop I have ever used in my life. It is faster than any computer I have ever used, bar none. Everything they told me was true. Computer Upgrade Kings seem to me to be exactly as advertised or even better."

"Very disappointed with the product they sell and customer service they provide. Bought a laptop from them less than 1.5 years ago and have been riddled with issues since day one.
Have sent my laptop back to them twice within first year. The computer randomly crashes. First laptop charger died within not even year. They sent a second one that was supposedly 'lying around' and that died within less than 9 months. Now they are not picking up my phone calls and emails are that its not their problem and I have to buy from somewhere else.
Never buy anything from them."

"This company advertised anMSI laptop with upgrades for a decent price which i purchased.What i got was a generic box with some of the parts listed. I immeadiately complained and was told that it was what i ordered.Then they changed the ad to look like the generic model.But i already had taken screen shots of the ad i used to purchase it and of my invoice. This was a total scam. To their credit they gave me no hassle as far as a complete refund including shipping....probably because i caught them redhanded"

"It has been almost a year since Computer Upgrade King prepared a modified version of an Asus N550JK-DS71T laptop for me and I continue to be very happy with the computer. The laptop was upgraded in less time than predicted and it was shipped both carefully and quickly. The modifications made work flawlessly. When I had a minor problem with the wireless connection occasionally dropping, technical support at Computer Upgrade King responded very quickly and helped me resolve the problem. I rarely do this, but I've unconditionally recommended Computer Upgrade King to both my friends and relatives, and would not hesitate buying from them in the future."

"Great retailer. They sell brand name computers and allow you to customize them. Most come underspec'd for memory and for other features. They put it together the way I wanted and got me a custom built machine in good time. And for a competitive price."

"I had a good experience with Computer Upgrade King. Although there was a slight delay in shipping my computer, they kept me informed. Computer arrived as is all that it is supposed to be."

"I would love to write a fantastic feedback, but I just cannot. The computer configuration looks great for me (HP Envy 17t 5th Generation 17.3-inch i7-5500U 12GB 500GB SSD NVIDIA GTX 850M 4GB Full HD Blu-Ray Windows 8.1 Laptop Computerm and Bluetooth), especially with this price (~$1200). The seller had a stellar feedback, so having no reviews on this item before, I decided to take the risk and invest into this computer as my B-day gift. I am also a teacher and to prepare my online videos, I needed a better computer. So, I paid for this item on 5/11/15. It was advertised that ships within 6-10 days, so I said OK, I will have plenty of time to work on my videos. Then I saw that shipping label was created on 5/22/15 with a UPS tracking number stating that I can expect it anywhere between 5/26/15 and 6/3/15. I anxiously kept checking every single day when it arrives and wanted to make sure that I am home (since signature was required), and the time of starting my class was fast approaching. It was yesterday, 6/1/15, when I realized that no advancement has happened since 5/22/15, and that was caused by nothing else but the seller (I blamed it on the long weekend first, then flooding that took place in the south, etc.). I contacted them on 6/1/15, they replied on 6/2/15 stating that the tracking information was entered by mistake (sorry, I am too long enough to know what it means...), and that the 500 SSD will arrive on Friday (6/5/15!), and it "if the wait has been too long" they can cancel the order, so I cancelled. Yeap. This is how simple and easy was for them. Just cancel it! Never mind guys that people and their work might depend on you! What can I expect from a seller that has not taken any step to notify the buyer about the delay. What can I expect from a seller that under false pretensions created a shipping label when the item was not even built yet, just to satisfy the description requirement that the item is shipped within 6-10 days? This is misleading business practice. My head is livid, because I am behind my work, and I have to wait days to get back my money and purchase a new one. More time lost. I understand that this is not the most expensive computer on the Earth (hence still not Shakespeare's Much Ado About Nothing!), but not the cheapest one either. Sadly, not all buyers comes forward with the negative feedback, and if there is, a bad feedback can be edited later after negotiation with sellers. IMHO, it should not be allowed. I did not have many issues before with sellers, but when I had, we were able to work out with the satisfaction of both parties. And this company just lets people to cancel. I don't think they are interested in customer retention, or doing a great business with anyone. Sorry, as I wrote before, my head is living (as I have now less than one month left to work), and I am very disappointed. Do a favor yourself: look for someone else, and don't be allured by the seemingly great price. "

"Purchased a customized laptop from them. They upgraded it per the stated request and the price listed. It was delivered quickly. The email exchange I had with customer service was courteous and informative. I would definitely do business with them again. "

"So happy with your service and upgrades."

"I have used Computer Upgrade King numerous times over the past several years. I have had zero issues with my orders including several rather large Lenovo computer orders for our business hardware refresh going from Windows XP to 7 Professional. They had the best price available I could find and were a pleasure to deal with."

"TAKE YOUR BUSINESS ELSEWHERE! Ignore every positive review on this website. I can tell you with absolute certainty that the this company and the individuals who I have corresponded with are an absolute waste of your time. I ordered a MSI GE 70 Apache with a 250SSD and a 1TB hard drive. The computer I received had not had the 1TB hard drive installed whatsoever. The initial two calls to the company went completely ignored, and eventually email correspondence verified the computer lacked the hardware they CHARGED me for. After informing them that I was dissatisfied with their service and would be reviewing the poor interaction they DEMANDED I refund the product through Amazon or charge me an addition $160 for the 1TB hard drive. After which all the line for the individual I was in contact with Todd (Hope you read this buddy) disconnected himself and they refused to allow contact with the store manager. This company is not worth your time; please do not continue to support their shady business practice and poor customer service. I REPEAT ONCE MORE, THIS COMPANY IS NOT WORTH YOUR TIME AND MONEY. "

"It seems as though they are selling second hand machines that have been upgraded. With the new operating systems, once a user registers his product, he can come back and connect to it remotely. The new owner will not be protected."