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Verified
4/5

2006-05-26

"Product shipped quickly and was received in excellent condition. I was disappointed that representing the camera as open box and some items might be missing, actually meant that everything was missing. No memory card (an expensive replacement part), no manuals, no wrist-strap, no software CD. The company is honest but a more detailed description would be appropriate for items totally stripped down."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Overall web site
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Verified
5/5

2006-05-26

"Recieved promply in good condition .was very satisfied with item,will do business again!!"

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Verified
5/5

2006-05-25

"An excelllent item. exactly as described and very fast shipping. another satisfied customer and will do repeat business with this vendor "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-05-25

"Purchased 1x Emachines T3882 PC. On the first, and every subsequent attempt to burn a full CD of data using the Combo dvd/cd writer drive, it wrote a track about a 1/4 inch wide in the middle of the CD and locked up. Before returning it to the store for a warranty service, I replaced the 256 meg stick of ram with a 1 Gigger. Upon returning it to the store I was informed that opening up the back to install the ram and a floppy drive had voided the warranty, and they would not accept any responsibility for selling me defective equipment. As a reseller in Australia and a qualified PC technician of 20 years experience, I know that this manner of warranty voidance was outlawed in Australia very early as soon as it was generally accepted that the modular nature of generic PC's (swapping out ram, upgrading video and soundcards etc.) went with the territory. I then found that Consumer Depot are due in court for what MSNBC describes quoting The state attorney general's office as, "an avalanche of consumer complaints." http://www.msnbc.msn.com/id/12651980/

According to The Nashville City Newspaper, the lawsuit brought by the Attorney General claims that "Consumer Depot advertised and promoted its products using false claims such as “works and looks great,” “absolutely awesome,” “cream of the crop” and “great deal.”

“Instead, consumers often receive something less than what was advertised or promoted and often receive broken, defective or empty product, or nothing at all,” the suit states.", and refers to at least 18,000 known complainants.
http://www.nashvillecitypaper.com/index.cfm?section_id=9&screen=news&news_id=49746

As for me, the rest of the machine works fine so I count myself lucky to have only been stung for a dvd/cd combo.
"

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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Overall product shipping and delivery process
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Delivering products on-time
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Ease of checking delivery status
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Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
5/5

2006-05-25

"Great service, Great price, really fast shipping and shipped in properly protected packaging, what more is there?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
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Customer service resolving problems
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-05-25

"I had some concern as this company has only a 92% positive rating on Ebay, but when I looked at the negative comments it appeard that the customers usually did not give them a chance to resolve issues. I made the purchase based on that good faith and I am very pleased with the product I recieved. It was exactly as described. Shipping was prompt and I was able to track the shipment. Im please and will use this seller again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2006-05-24

"Very nice people to work with. Will use them again.They operated in a professional manner and felt I received a good price. CJ Bliss"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-05-24

"Great sale, transaction was smooth and the shipping time was funaminal. I was extremely pleased with the merchendise and the over all experience of this purchase."

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Overall quality of the company
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Verified
5/5

2006-05-24

"Great seller. Very fast shipping. An asset and pleasure to deal with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
Overall customer service
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2006-05-24

"Bargaindepot came through with flying colors. Top notch E-seller. Item was shipped prompt as promissed, and received in excellent condition. Look forward to doing business with them again. I give them A+++++ rating. Keep offering those tremendous deals and they can't go wrong. Keep up the excellent work."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-05-23

"Good purchasing experience. Quick shipment and delivery."

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Verified
2/5

2006-05-23

"Purchased a Brother printer from this company and did not receive the toner or drum unit. These two items alone are well over $100. The picture on the ad shows the printer printing with paper coming out, which in order for paper to come out a toner is required - a bit misleading."

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Verified
5/5

2006-05-22

"It was very easy to do. The experience was exceptional. The order arrived quickly. It was everything I expected & more. I had no problems."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Overall customer service
N/A
Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-05-22

"great seller,fast shipping,will buy from in future"

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Verified
5/5

2006-05-21

"Excellent Seller! Fast Delivery, CD Plays Perfectly! Thanks!!!"

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused