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Verified
5/5

2005-08-04

"I LOVE THIS STORE LOOKING FORWARD TO MORE GREAT DEALS."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
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Verified
5/5

2005-08-03

"This item worth $200 plus when bought brand new but I manage to won it by $45.01 on ebay. The item is in great condition, within the original box and with all the cables included. What can I say... it was a bargain! worth of my applause. "

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Verified
5/5

2005-08-03

"Excellent transaction! I also received a book as a free added bonus. Excellent Seller!!!!"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
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Verified
5/5

2005-08-03

"Great product delivery - very fast - 4 days.

Product in great condition - just as stated.

Thank you.
"

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Verified
5/5

2005-08-03

"BargainUniverse makes it excessively easy to pay for items, as well as track the shipping on any item purchased. They sent the tracking information as soon as it was made available to them. I would happily purchase from them again anytime in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-08-03

"The transaction was great. The price was fair and delivery fast. Look forward to dealing with bargaindepot04 again.


bidman1198
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2005-08-03

"Had a very good expereince with bargain depot and would recommend this seller to anyone wishing to buy their merchandize. Payment was easy and very convenient. Their service so far is A++++ in my book. The product has lived up to my expectations I woulde recommend to others to purchase from you anytime. Thanks Again to all the Staff."

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Verified
4/5

2005-08-03

"quick service and shipping. Item as described on ebay. Could have been boxed better for shipping but did arrive in one piece. Thank you!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-08-02

"This company givesl lots of communication and fast delivery. The merchandise was adequatley described and received in good condition. I will do business with this distributor again and recommend them to others."

Detailed Review Benchmark + -
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Pricing of products and services
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Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall web site
Web site being easy to use
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Verified
5/5

2005-08-02

"As a business owner, I am very particular about timing and quality products. This company excelled in both. They were very quick and efficient in sending me the supplies that I needed. I will defenitely use them again! Thanks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
N/A
Being easy to reach
Being knowledgeable
Making decisions on their own
N/A
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-02

"Very nice computer printer, good communication, super fast shipping. Buy with confidence."

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Overall quality of the company
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5/5

2005-08-02

"Quick and simple to use the payment screen. Merchandise purchased was sent out promptly with mailing information in an e-mail sent to me. Very professional and a delight to work with. Highly recommended for home users or serious computer buyers. Good quality merchandise."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Being trustworthy
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Verified
5/5

2005-08-01

"Very pleased with sale, product and delivery. I have installed Streets and Trips, but have yet had chance to use GPS, but have full faith that it will work as expected due to everything being just as advertised. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Verified
1/5

2005-08-01

"I really should have read the plethora of negative reviews against this obviously disreputable merchant. I purchased a cell phone from consumerdepot.com for what seemed to be a good price, even with the high shipping cost. The item was shipped in a timely fashion, but it doesn't work. Nothing can make up for that. At this point, I read the RMA process and was more disappointed. Stupid, stupid, stupid! If I had known about this person's horrible reputation on EBAY, I certainly never would have dealt with them. I've opted to try to deal with the manufacturer of the phone rather than return it to this merchant so they can sell it to some other poor sucker like me - which is exactly what they would probably do! AVOID THIS MERCHANT!!! Go look them up on Ebay and you'll see the trend of retaliatory feedback for anyone who complains about being ripped off. Karma will get you in the end, whomever you are.

UPDATE: I decided to try their RMA process. I sent them a negative email and they assured me that all I had to do was send the phone back for a refund. "We don't do store credits" they said. I sent the item back via USPS Priority Mail. It arrived there on Monday August 8th. They sent me this note Wednesday August 10th. We have received and processed a refund on your return.

The refund has been processed through our account, however, depending on
your bank and/or credit card company it may take several days or longer
for the credit to show up on your account.

We apologize for any problems you had.

Sincerely,

RMA Dept.

I replied that they had 5 business days from the day they received the returned phone to refund my money. If they do not refund my money by Friday August 11th, I will dispute the charges on my CC. I've only had to dispute one transaction on my Master Card so far and my credit union credited my account first and began the dispute process on the spot. I hope I don't have to do that but I will if I have to.

UPDATE: This merchant is about the worst I've ever encountered online. They FINALLY refunded my money after I disputed the charges with my bank and Master Card. Only then did they refund my money. I threatened to dispute the charges via email and they ignored 3 different warnings I sent, as if to say "go ahead, dispute the charges and see what happens." The only reason I got the dispute settled was because I had email evidence from consumerdepot that they would refund my money. I'm sure that was a mistake on their part, trying to get me to send the product back and then they would just leave me hanging, but it ended up hanging them. I would recommend to anyone that they avoid dealing with this company. I will never buy anything from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Being trustworthy
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-08-01

"Very easy purchase...good seller to do business with!!!"

Detailed Review Benchmark + -
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Is trustworthy
Is easy to do business with