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Verified
5/5

2005-06-05

"They shipped very fast and the cd-key actually worked to register the product. If every transaction with them was like this then it'd
be a dream come true :)
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-06-05

"Great! I receive exactly what was advertised. The delivery was fast and price was right. I'll buy from them again.

Dave
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2005-06-05

"Another great game and working CD key.I have bought 7 games or software from them and all have worked except 1 and steam reset the CD key for free.So far so good.People are complaining about them charging $6.00 for shipping and it only cost $1.42 to ship but some people expect to buy a game for 1 cent and pay $1.42 for the shipping.Come on people if you don't wont to pay a total of $6.01 for a game then go pay $30.00 plus Tax for it then.The choice is yours.Save or pay full price somewhere else."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
4/5

2005-06-05

"Payment is a little confusing and shipping is oversharged about $5, but the item was shipped quick, their customer support responds fast and item was in pristine condition, BETTER than described.

Overall a good experience. Great quality at low prices. I won't hesitate ordering from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
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Making decisions on their own
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Customer service being trustworthy
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-06-05

"Sells used goods and claims they're new, does not respond to e-mails, and charges ridiculous amount for shipping. Avoid at all costs. Many ebay members have been cheated by this fraud."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-06-05

"Excellent product and service. Will shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2005-06-05

"Surplusdealz05 was very easy to work with. I got exactly what was advertised, and shipping was prompt. An A+ seller indeed!"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services

Verified
5/5

2005-06-05

"The product was in excellent shape and arrived within 2 days of end of auction (even with a holiday delay). I was extremely pleased with the quality of the item and the service I received. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-06-04

"This was my first time buying with you but it won't be my last. You have quality products and great prices. I will buy from you again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2005-06-04

"Bargaindepot04 responded quickly to my questions, sending me tracking numbers and answering my questions. The are a very professional organization and I would recommend them to anyone. I will definitely purchase from them again.

earlyzoo
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Verified
3/5

2005-06-04

"The transaction was smooth. The shipping was lightning fast. The product was "as described" in the listing, however it does not function properly. But at the price I paid, I have no reason to complain."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
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Customer service making decisions on their own
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Verified
5/5

2005-06-04

"I Bought a quality product that was exactly as described. The payment process was easy, a tracking # was e-mailed to me, and I received the product in less than a week. All communication was very gracious and friendly. Oh, and did I mention the great price.
The shipping was fair and honest. It wasn't padded at all. Would not hesitate to do business with them again. A++++++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Verified
4/5

2005-06-04

"This may seem trivial, but it really bugs me. The E-Bay auction was going to end in few minutes; I rushed to bid and won. I then noticed the huge amount of negative feedback the seller has. Most of the negative feedback was related to invalid or missing activation keys, codes, etc. In all fairness to the seller, the seller does clearly state that they do not guarantee a valid key. What bothered me was not the negative feedback that this seller received per se, but rather that the seller clearly, and without fail, uses feedback to retaliate.

In these auctions, the buyers pay, and then the sellers ship. The buyers perform and complete their contractual obligations before the sellers. A seller should base their feedback on the buyer fulfilling the purchase and payment side, not on the type of feedback the buyer leaves.

Obviously, this seller is operating on thin ice, and somewhat deceptively, and realizes the huge amount of negative feedback that it will receive. As such, this seller has chosen to leave feedback ONLY after the buyer has. The seller does not leave feedback based on the buyer’s performance, but rather simply "mirrors" the buyer positive, negative, or neutral feedback. In doing so, the seller is holding unhappy buyer "hostage", so to speak. If you review the sellers feedback, and the feedback of the seller’s customers, you will find the that seller, without fail, will leave feedback within minutes of the buyers and it will always be exactly what the buyer left (positive, negative, neutral). I tested this.

I got lucky. The key worked. But it was annoying waiting and wondering if the product would work and knowing that my only recourse (feedback) would hurt me more than the seller. A confident and honest seller will leave feedback when payment is received as agreed to in the auction.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
Resolving problems
N/A
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Verified
2/5

2005-06-03

"Seller says they did not check this item but the item was not in its original box so it was easy to see the the cdkey sticker had been peeled off the cd case that it did come with. I bought the game again from them as a test and to see if the second one had a cdkey which it did and that one showed as a used cdkey when I tried to register the game online so I could play it. It says in the auction that they have not checked the item for usability or if it has all the parts but when it does not come in the original box and they are selling multiple copies of the game it should be pretty obvious that one is missing the cdkey off the cover of the disc holder.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-06-03

"Great seller! No issues. Items arrived exactly as described in a timely manner."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
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Making decisions on their own
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