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Verified
5/5

2005-04-16

"I purchase the KLIPSCH PROMEDIA 2.1 THX CERTIFIED PC MP3 IPOD SPEAKERS. I'm very happy with the easy payment options, the automated email invoice and the quick shippment. I constantly review your site for more great deals. Thanks for everything!! "

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Verified
5/5

2005-04-16

"Great communication, easy to follow instructions, fast shipment, I would gladly do business again with them."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
N/A
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Verified
1/5

2005-04-16

"LEAPSTER GAME i paid $31 w. $15.00 ship/handing recieved product was to WORK GREAT IN ORGINAL BOX. it came in fedx bag then in fedx box guess that was be orginal. contacted try resolve issue said can send back at my expence. when i recieved this it turned on but couldnt see graphics was faint couldnt adjust it. since this has all happened ive did research on this company. i found this http://www.wsmv.com/Global/story.asp?S=2897899
this surplzdeals is them yes i know cause after i bought leapster i received email from them same set up so forth. i tried resolve this with saler. i contacted maker of leapster see what help i could get if i sent it back to company they would turn around resale it still have way to much of my money. all i asked of this company was refund me extra $$ i was out ship back to company fix what they said worked great. leason learned i figured 92 percent rating be like A- boy was i wrong. 92 percent means run n run fast. its amazing how many buyers i found thru feed backs same item some paid more some less but all problems. check them feedbacks i mean go wayyyyy back everything i found i had dig deep. hope this helps others and gives them heads up. on this link http://www.wsmv.com/Global/story.asp?S=2897899
is other links to report them to bbb and report to
Tennessee Division of Consumer Affairs. tell everyone you know to beware.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Overall web site
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Web site being easy to use
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Verified
5/5

2005-04-15

"Overall outstanding transaction. Item is exactly as described and shipping was fast. Very honest seller."

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Verified
4/5

2005-04-15

"Item exactly as described! Would do business with again!"

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Verified
5/5

2005-04-15

"I bought a PC game from this seller. The product was as advertised. The communications were excellent and the product was in my hands seven days after purchase. A satisfactory transaction."

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Verified
5/5

2005-04-15

"excellent service , fast delivery ,item worked great"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Verified
5/5

2005-04-15

"some of the instructions was unclear .
in the info in listing said that you would email me when rms was received which was untrue.
But guess all in all concidering a company and all the red tape on RMS i would have to say service was good. still would trade with again .












"

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Verified
4/5

2005-04-15

"The speakers seem very nice and were a good deal. The box did not seem to be taped as well as it could have, and I could not find the rubber feet that were supposed to go under the speakers. The wires on one of the speakers were also a little tangled, but not a problem to undo."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Overall web site
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Verified
1/5

2005-04-15

"The Item didn't work. I tried to e-mail them and never got an answer. IF you look at their rating on e-bay they are loosing their possitive rating quickly. I accidentally left possitive feedback when trying to leave feedback for another person and they sent me this thinking I would leave possitive here also. The truth is I would never buy anything from them again! I unfortunately paid $8.00 for a broke Item! So have a lot of other people. Buyer beware!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use
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Verified
4/5

2005-04-15

"great to deal with. They were very nice about getting my item sent to my house. they were fast in delevery of the product, it was two boxes of dvd's. they were in grest shape."

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N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2005-04-14

"Great seller-----Fast service*****
A1 dealer, hope to do business again.......
"

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Overall quality of the company
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Verified
5/5

2005-04-14

"I received my order in a quick manner, and in great condition, just as described. Will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Web site being easy to use
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Verified
5/5

2005-04-14

"Very GREAT products.I will definately buy from you again.The product worked PERFECT after I did a few minor adjustments.You can't go wrong as little as you have to pay for an item and take a chance on repairing it.No more than what you have to pay to gamble on the item it is surely worth it.Thanks Again for the Great Selling Website on EBay....."

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Verified
4/5

2005-04-14

"Would appreciate faster processing and shipment in the future. Took about 3 weeks to get item after auction closed and payment was sent. Thank you"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use