"I had made my purchase before I read some of the negative feedback comments. I got nervous but I am happy to report that I am 100% pleased with the transaction and the item received. I would not hesitate to buy again from them."
"the products i bought we're excellent and i'd love to do business in the future with the company! Very very high level of dedication to the customer! A++++++ Service and speed."
"The best game deals online. Item was perfect and shipped very fast!! Thank you!!!"
"Honest and fast. Very happy with purchase price. I will shop with them again."
"Received item (DVI cable) as described and item was shipped quickly. Item was well packaged. Also received notification of shipment and receipt of payment via email for my records. Good system for multi-item dealer."
"What great prices & service! As a first-time buyer, I was truly impressed with both the quality of product received and the speed of delivery. I will definitely be back to shop for more!"
"The item I purchased from Surplusdealz was exactly how it was described on eBay. The item works perfectly and I am very pleased with my purchase. I will gladly do business with them again. Thanks again."
"Very smooth transaction. Good communication. Very fast delivery."
"Impersonal experience, but it went smoothly. Good packaging of product, fast delivery. Item was as described. Got lucky with new, unopened contents though box was opened. In general, this company could do better by having more detailed, specific descriptions, but with the quantity they are moving it would probably be impractical. The very LOW price made the risk acceptable. Too bad they don't offer combined shipping (I paid $70+ on shipping for multiple items with auction price tags of less than $20 for everything)... then again, the practicality issue comes up again. Even with the shipping expense the games I got were worth the over-all price."
"DON'T BUY FROM BARGAIN DEPOT!!!!! NO CUSTOMER SERVICE, RETURN IS A JOKE! MISREPRESENT ITEMS ON EBAY! THEIR FEEDBACK SHOWS IT TOO--CHECK BEFORE YOU BID--OR JUST AVOID THEM ALTOGETHER!!!!
Item title & description were LEAPSTER, pictured was LEAP PAD. I used ebay's contact seller before auction close to verify leapster & no response. After auction close (I "won"--or lost in this case!) they sent a form to check out & I could also get info--I asked then & finally received response that they would send the pictured item--even though the checkout invoice said LEAPSTER too!!! (I have a copy of it) They would not ship what they said they would ship (by the way, they violated ebay's seller policy under "misleading title"). I have made numerous attempts to contact them--through ebay & their webform--their responses are abrupt & appear they don't understand the situation--or didnt' take the time to. They have no intention of remedying the situation--I've even offered to pay for the item & not the shipping (via webform) & they keep it & no response! My last 3 webform submissions have not been responded to in the same amount of time as the first couple today. My checkout deadline is tomorrow & I don't want to pay for an item that was not what I am going to receive according to the way it was titled & described in the auction!!!
Read the details on the return--request rma within 7 days of invoice, well you won't even get your item by then to know if you need to return it or not!!! I suggest you get the rma as soon as you pay just in case you need it--and you will, but you still lose because I bet they don't refund their exorbitant shipping--which is fine because you know up front, but if the product isn't what you expected, it's not fine!!!
I will be more than happy to change my input provided they remedy the situation, but since you can never get hold of a person--I think their automization is great, but really hurting their potential for good service--it's highly unlikely!
By the way--you'll only read positive ebay comments on this site (other than this one), because they only send the link to those who left positive feedback for them--woops!Can we say BIASED???? "
"Item shipped fast in good condition thanks. Transaction went well I would buy from again."
"I got my item at a very good price. It was exactly what it was supose to be. It was in excelent condition. It came in a lot quicker than I expected it to. I will be using them again"
"Very pleased, product is great and shipping was fast!"
"Extremely fast and accurate processing. I would have preferred combining shipments but the speed in which they shipped somewhat outweigh the cost savings."
"great service. package arrived earlier than stated. will do more buisness in the future!"