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Verified
3/5

2005-03-19

"Product description is vague and not really descriptive about the product. The product sold was an open boxed item and that wasn't mentioned in the auction. I like their quick shipment. Overall I rate this distributer a 6 out of 10. "

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Verified
5/5

2005-03-18

"Fast shipping, excellent condition; I am very happy with purchase. I will be doing business with them again!!!"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
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Making decisions on their own
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Being trustworthy
Being easy to reach
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Customer service being easy to reach
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Overall web site
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Verified
5/5

2005-03-18

"Found software I've been looking for that retails 39.99 and got it for $9! Great deal! Smooth transcaction! Prompt delivery!"

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Verified
5/5

2005-03-18

"Great product. Great price. Fast shipping.
Photo on e-bay out of focus. Recommend seller work on this. A better picture will sell the product more. (I'm a pro photographer and a buyer.) I bought this product based on seeing one in person. If I went by the photo I may not have perchased it.
"

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Verified
5/5

2005-03-18

"They ship fast and their prices are reasonable. They are also honest about the product and it's condition. Great interaction. I'd definitely do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-18

"They sell junk. I had no choice but to give them positive feedback on ebay, because they'll give a negative to anyone that does the same. It's all retaliation. I was supposed to get "Open box/new," speakers. Instead I got WELL used, dented, dirty ones with rusted binding posts, and no hardware to hang them up. Search the BBB for them. 114 complaints, and even the BBB would file anymore complaints, since they never respond. I took a chance and got burned. I'm only out $30, so it's not a major deal. Nonetheless, I will never, no matter what, ever buy from them again, and will file a complaint with the attorney general, ebay, and the bbb just because they're such a scaming company. The owners should be locked up for fraud. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Verified
5/5

2005-03-17

"item as shown and good comunication's as well as fast shipper"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2005-03-17

"great transaction, very quick receipt of item. speakers had some minor flaws but were very easy to get working. $1.25 for $50 car speakers is a fantastic deal, and I couldn't be happier."

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Verified
5/5

2005-03-17

"great seller! super fast shipping and great product at a low price. all details included in auction listing, so no need to ask questions! wonderfull!"

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1/5

2005-03-17

"Item was not complete ( there were no cd's in the box).. I emailed 5 times.. I tried and called 3 voice mails on phone number listed.. I called the main company and tried to reach the office manager. I filed a complaint with the BBB of middle TN .. that didnt work.. so I filed a complaint with the Consumer affairs of the attorney generals office."

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Overall quality of the company
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Verified
5/5

2005-03-17

"Excelent Customer service suport and satisfation AAAAA***** "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-17

"EXCELLENT Transaction. The item arrived 2 days before the estimated time and everything was complete and in perfect working order. I got another great deal from swdiscounters on ebay. Very happy with this seller and I will buy from again."

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Verified
5/5

2005-03-17

"Great product. Works great. Will by from seller again in the future."

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Overall quality of the company
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Verified
5/5

2005-03-17

"great product exacxtly as described was shipped faster than they promised me i am very pleased"

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-03-17

"I had a very pleasant experience with this seller, I actually recieved the item a day earlier than promised. The only thing that raised my concern was that I paid for the item at auction end, as was stated in the description, fulfilling my end of the bargain, but then they waited untill after I left feedback for them before they left feedback for me, why? is that so they could 'get even' if I wasnt happy with the product I recieved? I think if you are confident with your product, and the way you represent it at auction, then you should not have to wait to recieve feedback before you leave feedback. My end of the bargain was upheld to the terms stated in the auction, I think any feedback left for me should reflect how well I keep my end of the bargain. It should not be an outpost to vent personal feelings, if there are any, as long as the terms of auction are upheld, that is what feedback should be left for."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
N/A
Web site reliability
N/A
Speed of web site
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