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Verified
2/5

2005-03-01

"I needed a remote controller for my home theater devices. I found one just the way I needed, returnig to the eBay seller bargindepot04. As I had good buying experience so far, I frequently check this seller. Conclusion: Great seller, item as described (100% functional), fast shipping. Recommended to all on eBay

eBay ID: danutp (Dan Papa)

I had, also, a bad experience shoping from eBay seller bargindepot04, with item # ***-***-****, order # ***-***-****, invoice # 494525. Item was defective on arrival. Since the item was defective on arrival, this had to be, obviously, the seller's problem, not the buyer's. When I contacted the seller to request that an RMA # be issued so thayt I can send the item back, to my surprise, I found out that the seller does not refund S+H costs, it also requests that the buyer pays the cost of shipping...This is not very civilized. Nor is it right. Even worse, I found out that using the same shipping service (FedEx 3 day-delivery) to send back the defective item to the seller, I had to pay only $5.40, whereas the seller charged me $18.00 to send it to me. You know what ? This is called THEFT...I was very upset, and decided not to return to buying from this seller. It is no wonder that the seller got so many negative feed-back messages. I believe, however, that the seller can do better to satisfy its customres, the company that is represented here, on eBay, ought to investigate al the negative feed-back. As far as I am concerned, I will send forward a complaint against the seller, for the last transaction I had with them. As much as I loved the way they business with me at the beginning, as much I hate the way they carried out the last transaction.
"

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Variety of brands and products offered
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N/A
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
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Overall customer service
Customer service making decisions on their own
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Verified
4/5

2005-03-01

"Was listed as an open box unit, arrived very timely. Unit was probably used as a demo, as it had some wear and tear not associated with a new item. Basically, trading with company is fair, but would advise to carefully study description prior to buying and realize the product you may receive could be a defective return item.
They do ship very quickly and while the packaging is rather strange, the items generally arrive safely. Don't expect much for customer service, though. Most responses are automated, and while you certainly can return the goods for price paid plus shipping to you, you're out the cost of returning the goods.
"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
N/A
Making decisions on their own
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-01

"Purchased an ALTEC LANSING XT1 USB speaker set from this reseller. The transaction was smooth. The speakers arrived about 3 days later -- nicely packed and in exellent condition. Would do business with this outfit again."

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Verified
5/5

2005-03-01

"Bargain Depot sold me a great dvd burner for a great price. Packaging was good and delivery was good. Item was as described. I also like the return policy. "

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Verified
5/5

2005-03-01

"Fast shipping. Item exactly as described. Very satisfied."

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Verified
5/5

2005-03-01

"I've read a number of negative comments regarding this company and was concerned if I bought something from them that my experience would be a bad one but, for the three (3) times I've bought items I've had nothing but positive responses via email and from the items purchased.

Therefore I will say to all who read this, instead of being leary of "Bargain Depot '04", check out some of the people who are complaining. I give them an A+ and would do business with them again and again and again! I truly have no complaints at all!

Katrina Le Blanc
"

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Overall web site
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Verified
5/5

2005-03-01

"eBay auction item ***-***-**** - Sony Atrack player D-NE518CK, purchased to use as a Christmas gift. Transaction went well, and I received it in a very timely manner, well in time for the holiday. Thanks. "

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Verified
5/5

2005-03-01

"speedy shipping & item as described. good seller; would buy from again."

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Verified
5/5

2005-03-01

"amazing value, fast shipping, new product, will buy from again, still can't believe the savings :) thanks so much"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
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Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Verified
1/5

2005-02-28

"Ordered a desktop COMPUTER, received a 40lb STEREO SPEAKER!! They don't take phone calls (except to order) they do NOT promptly refund, waited almost 2 1/2 mos for it. Thanks to Amazon's A-Z i finally got it back. Buy from them at your own PERIL!!"

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Pricing of products and services
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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
N/A
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
N/A
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-28

"have Bought several items from this seller.Have been very pleased with it all!! Have him bookmarked in my favorites and will buy from again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-28

"Got the item exactly as promised, great condition!

(FedEx held on to it for a few days without reason, but that's FedEx's problem.)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-28

"My experience with this seller has been Excellent. Items purchased have been even better and shipped faster than expected. "

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Verified
5/5

2005-02-28

"this seller gets some bad feedback from ebay customers, but from what I've seen, people do not READ the descriptions. I have personally purchased 12 items from suplusdealz05, and have NEVER been dissatisfied. he sells equipment that often is in need of attention or repair, but this information is ALWAYS clearly printed in the description.
if you like to fix electronics for personal use or for "resale as used", you can't go wrong with surplusdealz05. shipping is included in the price, and any customer service questions are answered the same day.
I highly recommend surplusdealz05.
"

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Verified
5/5

2005-02-28

"I am very satisfied. I received the package 1 day before it was scheduled to arrive. And the game is in prefect condition"

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