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Verified
5/5

2005-02-25

"Received quickly and in excellent condition. Thanks again."

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Is easy to do business with

Verified
1/5

2005-02-25

"I don't like the way this business working. First, they sent me a missing item. I emailed and asked for the missing, they did not have it. Then, they asked me to send it back with the shipping price on my hand. Did I make a mistake or they made a mistake? I have a feeling that they cheated on me. What a frustration moment...They are a big business, but they did not do a big favor to small customer like me...Should we be aware of this type of business?"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-25

"Very efficient seller. No problems with shipping or communication, I would definitly do business with this professional again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-02-25

"I ordered two items from them. Both were as advertised, shipped promptly, and at a good value. Will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-02-25

"A pleasure to deal with in all areas of business. RMA issued on the same day that it was requested. Will watch this site for future needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Resolving problems
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
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Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-25

" FROM A TRUE AUDIOFILE STANDPOINT, SURPLUSDEALZ05 IS AWESOME. JUST BOUGHT PIONEER 4-WAY 350 WATT SPEAKERS FOR 1/3 ORIGINAL PRICE. NOWHERE HAVE I FOUND SUCH EXCELENT DEALS. GREAT VALUES FOR LITTLE CASH. EXCEPTIONAL E-BAY SELLER WITH DETAILED DESCRIPTIONS AND RAPID DELIVERY. AGAIN, IN A WORD, AWESOME!!"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-02-25

"If you know what you are doing and can accept store returns (open packages), you can get great deals. Tracking numbers, quick shipping, all were great. I did't expect perfect packages and I am a very satisfied customer. Have now bought 5 different packages from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
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Being knowledgeable
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Resolving problems
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Verified
1/5

2005-02-25

"This like so many other items i have ordered recently from Bargaindepot04 does not work,,As it states on thier auction listing "Works Great and in original box" and i have items described in description as "NIB" ie New In Box when i recieved these items they were used in the box.,
i have bought software "works great and in original box" that had no cd keys so they did not work,, i have ordered items that when they arrived the item was not what i bid on nor close to item offered example: i paid 31.50 for a Plextor DVD Burner "works Great and in original box" plus 25.00 shipping,,when it arrived it was the box but it had a used lite-on CDR/W that someone had written drive E CDR on it,,the DVD burner new sales for about 80 dollars so it was a bargain,(even the extra profit added into shipping) but what i got was a new retail priced 30.00 CD Burner that i had invested 56.50 into,the feedback from bargaindepot04 on me was i did not read the description well Auction logistix order # F01509 specifically satates that i purchased a plextor dvd+r/rw cd +r-r/rw and 9 dvd blank cases,,new open box there were 2 dvd cases and 7 cd rom cases in the box also not 9 dvd blank cases,,i got an rma but through no fault of my own i still lose the 25.00 shipping an bargasindepot04 keeps the profit ,gets the item and then will probably list it as what it is this has been the issue on most of the items i have purchased this second time around about 40 items i recieved about 8 to 10 that where what they stated they were I was aloyal buyer for bargaindepot04 when i started the first run had no real complaints everything was close to description,but at that time everything i recieved worked,if i return all the defective items i stand to lose about 400.00 in shipping and handling and also will have no items just empty handed and really ticked off i'am going to the Tennessee Attorney Generals office in the next few days and report this as criminal fraud and theft against Bargaindepot04 iam at the moment contacting other buyers who have fallen prey to the schemes of bargaindepot so i can help Attorney Generals office build as strong a case against bargaindepot04 as possible,,thank you for allowing me to comment but i do not believe you have enough characters for all my orders and dissappointments from bargaindepot04.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-25

"i buy from bargain depot regularly. they have very nice items at reasonable prices. they pack the items very well and ship it out fed-ex which only takes 2 days. so far, they have been perfect! never a problem or anything crazy. before, it was easy to find a bargain from bargaindepot, but now, many are catching on and jumping at the great prices they have. unfortunately, it is not as pleasing as it was before but i understand the process. what i try to do is find a good seller and stick with them for whatever i need. i go to them 1st and if they do not have it, then i go to someone else. i guess you could say i am a regular customer because i have purchased about 10 or 11 items from this company. no need for a refund so far and fed ex never break anything. i cannot say "if you are looking for a bargain, check here..." because like i said, some items are premium items and go for a lot of money. sometimes more than they should. this has nothing to do with the company, but more to do with the bidders and customers. in a nutshell, this company has taken care of me very well and i am very pleased to buy from them. i read carefully what they write and if there is a problem, they list it. i have read others who do not feel this way and i cannot speak for them, however, i can say that as a regular customer, i have NEVER had a problem. "

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Is committed to quality products and services

Verified
1/5

2005-02-25

"I purchased two items from this seller on ebay. Items ***-***-**** NeedForSpeed cd game and ***-***-**** belkin kvm and linksys pci ethernet adapter. The cd game would not work cd2 was so scratched that it would not play. When I emailed asking for help, I was sent an electronic answer and nothing was done. No one responded. The kvm was usb and not as advertised and the linksys pci ethernet adapter was just a linksys box with a no brand made in china ethernet adapter. Again electronic email and no one responded. I did however after the 7 day warranty period get someone to reply who informed me that the warranty period was over and I should have requested a refund earlier. I sent my email the day the item arrived. Very deceptive and unresponsive seller. I would never do business with this seller again.

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Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-25

"Great Seller! Very Fast Shipment! Will do business with this seller again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Verified
4/5

2005-02-25

"Fine product but poor customer service. The automated communication system is really lacking. Luckily my transaction went smoothly. It would've been very frustrating had their been a problem. I won't deal with them again. No would I recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-02-25

"Coffee maker we got was defective and leaked out of the electrical cord.....very dangerous...18 dollars to ship so we are stuck with a piece of junk....also it was used and top was warped badly...."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
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Being trustworthy
Being easy to reach
Being knowledgeable
N/A
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Speed of web site
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Web site reliability

Verified
5/5

2005-02-25

"Product was in good working order and as advertised, good shipping time. Good transaction"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-25

"Fast ship. Merchandise exactly as described and ordered"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy