"Made it super easy to order my Acuvue for Astigmatism contacts at the best price on the web. Some websites HIDE fees to swindle people. I really appreciate how Contactlensking didn't do this on my first purchase. They even offered an explanation on why they found the necessity to include a processing fee (the info icon is in checkout)."
"Easy to navigate and order but high processing fee."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"The customer service agent, Melissa, was a tremendous help through the purchasing process. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Ordering is easy enough but why not take insurance?"
“HI. Thank you for your order. I apologize we are not accepting insurance at this time. What our customers do is submit their finalized invoice to their insurance company for reimbursement. We appreciate your business and look forward to serving you in the future. ”
"Lowest prices around. Website was easy to use."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"You added a service charge almost $50... Rather excessive. I almost went with someone else, I might next time."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Always best service from this Company"
“HI. Thank you for your order. I apologize you were unable to use a coupon. For coupons to be applicable, they need to be send directly by Contact Lens King and the order needs to meet the requirements that are explained on the coupon. I have applied a 10% coupon saving you $14.19. We appreciate your business and look forward to serving you in the future. ”
"I'd love the price even more if I could just reorder at the lowest price and not have to come to the website through google just to get the discount."
“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.
”
"I appreciate that you have to add the fee and lower your price to compete, but I wish you didn't. Hidden fees drive me crazy. I would have found you without the liars pricing, and I would have felt much better about your integrity as a company. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"all good. quick and easy, especially as a return customer. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"every thing is always on my account and ready to be modified or used, whichever works. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Site was easy to use and check out was simple."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Heard from friend and tried and found very good price"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I’ve gotten my contacts here for several years and always have a great experience."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I required assistance in placing my order. i was made to feel like the most important person in town "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”