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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
3/5

2024-04-04

hidden fees

"make pricing transparent. give me the right price when i sign in.

"


Rep reply posted 2024-04-04
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
3/5

2024-04-03

expensive shipping

"expensive shipping is too expensive"


Rep reply posted 2024-04-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. I apologize you feel our shipping rates are high. All shipping charges are a flat rate based on the zone, weight, fuel and other related freight costs. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-04-03

Processing fee

"fair... not happy with processing fee"


Rep reply posted 2024-04-03
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-04-03

Ordering made Fast and Easy!!

"I am a returning customer. Your prices beat everyone and I have always had an easy time ordering, whether online or on the phone. Thank you for making everything quick and easy!"


Rep reply posted 2024-04-03
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-03

easy peasy

"quick and efficient! thankful that contactlensking stores my prescription for me!"


Rep reply posted 2024-04-03
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-04-03

ridiculous processing fee

"this processing fee changes by the amount of boxes ordered. jacks up the price of the lenses. I realize you do this because everyone else does, but how about keeping it modest, or not even having one? That would certainly bring you in more business. As a very long time customer of over 25 years, it is really annoying and may cause me to look elsewhere."


Rep reply posted 2024-04-03
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-04-03

Consistently Customer Oriented

"CLK offers competitive prices without compromising customer service. I appreciate ability to return boxes if Rx changes over time."


Rep reply posted 2024-04-03
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-03

great website

"was very easy to reorder from same prescription"


Rep reply posted 2024-04-03
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-04-02

Processing Fee

"Processing fee is ridiculous. You were still the lowest price but I had to create carts on 3 separate websites to make sure you were the lowest due to a lack of honest pricing."


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-04-02

Easy Peezy

"So easy to order. And customer service? OUTSTANDING!"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-02

Great Deal!

"This was the cheapest site for my contacts! Thanks Contact Lens KING!!"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-02

Always great.

"My experience has always been great. One time I made a mistake entering the optical #'s. Someone called me from the company and we fixed it on the phone. Just great. "


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-02

easy checkout cheapest contacts

"best way to get your contacts online"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-02

Good to go.

"Was in a hurry and registered and expedited shipping all done quickly with no issues. Will use again very satisfied with all aspects."


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-04-02

THE REVEIW

"This website is pretty great and easy. I left for college and when I needed more contacts but my prescription was overdue because eye doctors are a scam and I did not have eye insurance then, this website really helped and now I get my expensive contacts without the expensive doctor ordering money from me just to say my sight is basically the same as 5 years ago. "


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”