"I search many websites for the best price of contact lens, and Contact King is always reasonable. "
"Happy for the process and the price only to be surprised by the processing fee on the last page. A little deceptive despite your information tab ."
“HI. Thank you for your order. I apologize for your frustration regarding the processing fee, we do our best to be upfront and transparent starting on the product page. Once you land of our the product page, under the cost of the item it states: this item is on sale and not eligible for any coupons, a processing fee will apply. Clicking on the read more will display a popup explaining the fee is an industry standard associated with the sales cost of the item and is priced per box. Each step of the check out process will have the charges broken out so our customers are aware of what they are paying for. We appreciate your business and look forward to serving you in the future. ”
"thought I was going to get first time order discount, no mention of discount on checkout"
“HI. Thank you for your order. All discounts, if applicable, will need to be manually entered. Upon review of your account, you received the products on sale and as stated on both our website and coupon: offer cannot be combined with existing sales or promotions. We appreciate your business and look forward to serving you in the future. ”
"Fast and easy experience. Happy to use the website."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"i had to cancel and reorder twice because your system kept switching my shipping address to an old address even though it confirmed at checkout the correct address"
“HI. Thank you for ordering with us. I apologize you experience technical difficulties during the ordering process. If you could advise which device you were using we can further assist. We appreciate your business and look forward to serving you in the future. ”
"Looking to save money, and they did not disappoint."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I’m in your system so it was easy on effortless to reorder. I really appreciate it "
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"The whole experience was great but I don’t like using PayPal. I don’t want a PayPal account but you don’t offer me any alternative. "
“H. Thank you for ordering with us. I apologize for the inconvenience however, since your billing address and payment information is outside of the US, it is required to us PayPal. If your billing was in the US then you could use a credit card. We appreciate your business and look forward to serving you in the future. ”
"I had a hard time getting to the reorder...may be just me."
“HI. Thank you for your order. I apologize you had difficulty re-ordering. If you could advise where the difficulties where, we can further assist. We appreciate your business and look forward to serving you in the future. ”
"I really hate trying to figure out what my final price is going to be"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
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"easy navigation and easy process"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"This was a very easy process. I was very impressed with the website and how simplistic it was to upload your prescription and place an order. Thank you. Cannot wait for my contacts which I know from past orders will be here quickly! "
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"excellent pricing, selection, and great checkout process. will be refilling regularly now i have discovered contactlensking.com"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Great website for the whole family. Get in and out in under 15 minutes. Now that's service for yo a**! Will be ordering again "
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"whats to tell?....wait for a coupon and order...easy and quick"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”