"Overall was still less cost per box vs. Dr and/or Costco. But about $100 "processing fee" for 3 boxes of contacts. Just don't be surprised at the added cost at the checkout portion. "
"I'd like to support my local vision shop but they want over double for the same lenses. Contact Lens King has always given good service and quality lenses. I recommend highly. "
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Same contacts at the best prices!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I input discount code but it erased it when I was going to pay, i had to do it again after I caught it"
“HI. Thank you for your order. I apologize if you experienced some technical difficulties during the ordering process. If you could advise which device or browser you were using I can have our IT department look into this. We appreciate your business and look forward to serving you in the future. ”
"I like the ease on your website. Upfront and honest it seams so far."
“Hi. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I'm disappointed that there is no free shipping on the order"
“HI. Thank you for your order. I apologize we do not offer free shipping at this time, it is a flat rate of $12.95 for First Class Mail. We appreciate your business and look forward to serving you in the future. ”
"I liked the disclaimer, in addition to your prices still being literally 50% less. I don't like the BS gimmicks, and I understand that you may have been forced to utilize that strategy, but owning it is respectable. Thank you for your services. Looking forward to receiving your product. "
“HI. Thank you for ordering with us and taking the time to leave a review. We appreciate your business and look forward to serve you in the future. ”
"it was an easy and quick process"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I understand trying to be competitive but the bait and switch is very annoying. I paid $5 more in "fees" to order from here just because I have before and didn't want to sign up unless the price difference was significant. Congratulations on joining every other site in finagling customers. Just put the price of the "processing fee" into the price of the contact lenses! It would be way less irritating!"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"WE WILL SEE HOW FAST THEY ARRIVE, HOPEFULLY QUICKLY, BUT GOOD PRICES THOUGH"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"great experience every purchase"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"A little higher than I expected even with the discount. Website works great."
“HI. Thank you for your order. I apologize you feel our pricing was higher than you had expected, we do our best to remain competitive. We appreciate your business and look forward to serving you in the future. ”
"website not quite clear on how to follow the refill order"
“HI. Thank you for ordering with us. I apologize you feel our reorder process is not easy to navigate. Once you log in, click the orange "reorder" button then choose the order you need. Once you find the previous order, the items will be added to your cart. We appreciate your business and look forward to serving you in the future. ”
"It's pathetic to offer a fake price and a fake discount that doesn't apply"
“HI. Thank you for your order. I apologize for your frustrations. However, the prices that we offer are legit and if there are any stipulations they will be clearly indicated on our website. For example, if the product is on sale it will state under the cost of the item that it is on sale and not eligible for any coupons. As you read on the coupons you tried to apply: offer cannot be combined with existing sale or promotions. Again, I apologize for your frustration however, what we offer in pricing and coupons are legitimate and may have stipulations but will be clearly indicated on our website. We appreciate your business and look forward to serving you in the future. ”
"I believe this is the best contact lens ordering experience I have ever had."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”