"The pricing was straight forward, ordering was not complicated either. And no processing fees were hiding until checkout . saved me time !"
"I attempted to upload a jpg of my prescription multiple times- still not sure if it actually was uploaded.
delivery time was very long also.
and I should not have to create an account to see my review and any replies by Contact Lens King staff"
“HI. Thank you for ordering with us. I apologize if you had technical difficulties uploading your prescription. Please make sure that you are selecting submit after you choose the file. It also looks like since you have selected to provide your doctors information it will the wipe out the upload as one verification method can be chosen. We appreciate your business and look forward to serving you in the future. ”
"Excellent value and easy user friendly online ordering. They offer first class delivery and were rated highly in online reviews. I can recommend. so far so good. Well established company. legit operator."
“Hi. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Frustrating today updating a prescription nd trying to reorder contacts. I almost went to a different website."
“HI. Thank you for your order. I apologize you had difficulties uploading a new prescription. You will want to go to edit the patient information under my family and friends. Once there you will want to select the upload from your device making sure it is a PDF or JPG file. Then start shopping for the brand you are prescribed for. We appreciate your business and look forward to serving you in the future. ”
"Easy to use, reasonably priced."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I have always had an amazing experience with Contact Lens King. They are the only contact lens company I will ever order from....PERIOD!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Cheaper than anywhere else I could find"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"aske me to subcribe for coupon, but coupon doesnt work"
“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future. ”
"Been using Contact Lens King for a few years and have no plans to switch to anyone else! It’s always easy to review my last order and reorder. I especially like that I receive my order very quickly. Unfortunately I wait until the last minute, but I always get them within a few days!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Thank you for the best prices on Acuvue soft contact lenses, reordered with a coupon too."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"This is one of the easiest ways to order contacts!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"it was good. nothing more to say"
“HI. Thank you for ordering with us. We appreciate your business and look forward to serving you in the future. ”
"Confusing way to change Shipping Address after I change discount codes"
“HI. Thank you for your order. I apologize if you were confused during the ordering process. If you could elaborate the confusion we can further assist. We appreciate your business and look forward to serving you in the future. ”
"I have done business with you before and had good reason to try you again."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I so tired on online contact lens retailers using processing fees to up the price of contact lens. Just tell me the real price and let me decide if I want to purchase from you. It just makes a simple process more complicated, wasting my time. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”