"Always quick, simple and smooth. When I need phone assistance, staff is knowledgeable, friendly, helpful and professional. Bravo.
I really can't add anything. My only disappointment is that they are discontinuing my lenses (Focus Dailies) which I have worn for over 20 years. I love them! I asked a customer service person to recommend a lens which is similar but they said they were not allowed to. So I will ask my eyecare professional when I go for a checkup in June. Meanwhile, I bought a 3-year supply from you guys so I am set for a while. I actually bought 4 boxes with a dioptre 1/4 stronger than I usually wear (-5.00 vs -4.75). If I am able to find a suitable substitute brand before I use up all the -5.00 I hope I can return the unopened boxes and buy the new ones from CLK.
Thanks as always for your help and terrific service. Keep up the great work!"
"Easy to reorder and grab a discount to boot!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"The sale price on my prescription did not come up when I went to re-order. It was a BIG difference--more that twice as much for reorder. If you want the sale price search on Google."
“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.
”
"This is my second order and the company is a joy to deal with. Their prices are competitive, and if you need to actually talk to someone, you don't have another birthday before getting someone on the phone. "
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"very easy to order contacts! great prices!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
UPDATED 3/21: Thank you for leaving an additional review! We appreciate your business and look forward to serving you in the future. ”
"Calling Customer Service is way too easy."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
UPDATED 3/21: Thank you for your order! We sincerely appreciate you taking the time to leave an additional review! We appreciate your business and look forward to serving you in the future. ”
"fairly good but re-order wouldn't let me select the previous ordered item"
“HI. Thank you for your order. Once you add the items to the cart using the re-order feature, you can then adjust the quantity and remove and item. We appreciate your business and look forward to serving you in the future. ”
"Just wish there were discounts for the lenses."
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Processing charge is high and kind of **** you off when you see it.
"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"easy to refill, good price, uploads prescription easily"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Good service. Same products you get at your store."
“Hi. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Processing Fees surprise surprise no fries"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Really like the notifications reminding me to re-order my contacts! Could not be easier!"
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Prices are extremely misleading with the attached processing fees. Doesn't build trust between you and the consumer. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Processing fee gimmick , wish there is upfront genuine price "
“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”