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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-03-06

Easy

"Easy thanks for the contacts."


Rep reply posted 2024-03-06
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-05

King of Pricing

"After price matching and comparing, this website was the cheapest. "


Rep reply posted 2024-03-06
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-19

Good Price and Easy Check-Out

"Good Price and Easy Check-Out"


Rep reply posted 2024-02-19
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-05

April in Cust Serv Was Great

"Had an issue at checkout - April, saw the order and solved the issue while I was on the phone with her."


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. We are pleased to hear that April was able to solve your issue quickly! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-03-05

Clunky and expensive

"You need to upgrade your website for speed and convenience."


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you feel our website is not easy to navigate, we do our best to keep it user-friendly. Please feel free to reach out to customer service with your suggestions as we are always looking for ways to improve our user experience. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-03-05

Processing fee

"I didn't think processing fee would be so high and I didn't see processing fee cost before i proceeded to check out"


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for your frustration regarding the processing fee. As soon as you land on our product page under the cost of the item it states: this product is on sale and not eligible for any coupons, a processing fee will apply. Clicking on the read more will display a popup that explains that the fee is an industry standard associated with the sales of the item and shows the price per box. Once you add the items to the cart you will see all charges broken out and will have another opportunity to read about the fee. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-05

Great!

"Always best price and customer service :)"


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-05

easy peazy

"Great prices and easy to order."


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-05

easy site

"Great setup awesome price and value"


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-05

Eye saw a good deal

"very east ordering site and I'll order again."


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-03-05

Smooth operators

"They catch you with really low price but tack on a huge processing fee... very smooth. But still cheaper than the other contact lens sites, so..."


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
3/5

2024-03-05

"It took all day for my order to go through"


Rep reply posted 2024-03-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if the ordering process took longer then you had expected however, if you could advise on where the difficulty was we can further assist. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-04

Very Satisfied

"Good experience. Will buy again."


Rep reply posted 2024-03-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-04

I'll be back!

"I've been using this company for a few years now, to order my contact lenses. The process couldn't be easier! I normally check to see if there is an updated coupon code available and the one I found wasn't working although it wasn't expired. I reached out to customer service, who promptly responded to me within 1/2 hr. I was pleasantly surprised with the promptness of response! I explained my issue and the agent said the code I had wasn't valid however he gave me another code to use for a discount, which I was very happy with his resolution. Also, every time I order with Contact Lens King, I receive my contact lens pretty darn quickly! I can attest that this company is the real deal! "


Rep reply posted 2024-03-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave your feedback on your experience! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-04

Very responsive customer service

"I was able to get discount pricing suppport on my order. much appreciatyed."


Rep reply posted 2024-03-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”