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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-02-29

Thanks ContactsLensKing for the least expensive price

"Thanks ContactsLensKing for the least expensive price"


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-29

Great price

"Great quality contacts, much cheaper than anyone else. Love ContactLensKing. Shop here and don't go anywhere else!"


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.”


Verified
5/5

2024-02-29

awesome!!!

"been using CLK for over 20+ years, always the best prices"


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and being an amazing loyal customer! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-29

Best Prices

"Easy to order and great prices"


Verified
5/5

2024-02-29

no hidden fees

"Some other websites charge $150+ for fees. At least Contact Lens King tells you they will charge a fee before going through the whole process and its less than the competitors while still keeping the lenses cheaper than others. Plus it was 1/2 the price my eye doctor was going to charge me."


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-02-29

"It kept saying I had an account but I can't sign in. Used my other account "


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. I apologize you had difficulties signing in. Upon looking into your account, I see you had one active one and the order you currently placed is under the account that was just created. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-02-28

Coupons and Hidden Fees? No and Yes

"Got a 15% off code I couldn't use. The result on Google's search says "No hidden fees". I don't get what's happening with contacts and fees. The price is $12.55 per box, but then at checkout, there's a fee for over $14 that goes up and down with each box you add to or delete from your cart. What a scam and a hassle."


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for your frustration regarding the processing fee and not being able to use the coupon. We do our best to be upfront and transparent as soon as you land on the product page. Under the cost of the item it states: this item is on sale and not eligible for any coupons, a processing fee will apply. When you click on the read more, it will display a popup explaining the fee is an industry standard associated with the sales cost of the item and is priced per box. All charges remain broken out throughout the checkout process. The reason the coupon can not be applied is because you received the products on sale and as stated on both the website and all coupons: offer cannot be combined with existing sales or promotions. We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-02-28

$58 processing fee if you order more than 2 boxes

"It's absurd that there's a huge processing fee if you order more than 2 boxes but the shipping fee is also high and unavoidable. I only ordered 2 boxes because the price more than tripled when I tried to order 4. $58 to put two more 2 oz boxes in a package and add a label. Unfortunately, this seems to be industry standard. It's a racket."


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
2/5

2024-02-28

too many steps

"too many steps to complete the order. "


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you feel there are too many steps to complete the order. Upon looking into your order history, I see your prescription has changed therefor, the ease of using the re-order feature will not work in this instance. A new prescription requires you to place a new order with your updated prescription and upload it to your account. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-28

processing fees notwithstanding

"although i hate the processing fees, which i did not see on lens.com, the overall price was still lowest and without any ridiculous mail-in rebates!"


Rep reply posted 2024-02-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-28

super easy to order

"This is easier then amazon! Thanks for making this one less thing to deal with in life"


Rep reply posted 2024-02-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-28

Third time ordering from ContactKing

"I have recieved a few contacts that were of unusable value but with the low price it should be expected. Other than that they do arrive quickly and like that my order is easy to refill"


Rep reply posted 2024-02-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and for you feedback. I apologize if you have run into some defective contacts, we do get them all directly from the manufacturer and receive them factory sealed. It is possible to run into defectives as they are made with machines. If you do, please contact customer service and we would be happy to reach out to the manufacturer for replacements at no cost to you. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-02-28

Website has issues

"I had to upload my prescription 4 times until it saved. I had to fill in my patient profile 3 times and I had to enter my credit card twice. Website has issues!"


Rep reply posted 2024-02-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you had difficulties with our website. Please make sure to hit submit after each upload or when you are entering information. This will ensure the information saves. As security feature, we do not store credit card or payment information therefor, if you do not check the box that agrees to the terms and conditions before trying to submit the order, it will ask you again to re-enter the card information. ”


Verified
2/5

2024-02-28

advertised pricing

"misleading pricing advertised on web site"


Rep reply posted 2024-02-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
2/5

2024-02-28

extra fees

"extra fee is BS. probably will not be ordering again "


Rep reply posted 2024-02-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.