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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
2/5

2024-08-11

"you keep raising your prices. Next time I will shop around"


Rep reply posted 2024-08-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for any price increase since your previous order in 2022, prices are subject to change on a daily basis. As an authorized retailer, we are required to be in compliance with all manufacturers pricing. Unfortunately over the last 2 years, they have increased their rates which required us to do the same. We do however, do our best to best to be in competitive with all our pricing. ”


Verified
4/5

2024-08-11

Great prices. Wonky website.

"Worked my way through it, but I found the webpage to be a little wonky without all features working consistently. Not a worry for the savings. "


Rep reply posted 2024-08-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if you had difficulties with the website. If you could advise exactly where the challenges were, we can have IT look into this further to see if there is an issue we need to resolve. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-11

Easy and affordable

"While other companies lure you in with a low price and then stick you with a "Mystery Processing Fee", Contact Lens King does not. They provide you with an easy ordering process, an affordable (competitive) price, and a "REASONABLE" processing fee.
Very happy with type of business. Just frustrates me the amount of other companies that are taking advantage of people.
THANK YOU - CLK
"


Rep reply posted 2024-08-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-10

Luv U Guys

"Quick and Easy and Great Prices Too"


Rep reply posted 2024-08-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-08-10

"I wish you put the actual price instead of low price plus high processing fee. Makes it hard to compare"


Rep reply posted 2024-08-12
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-08-09

Easy Ordering Experience

"Easy Ordering Experience ----"


Rep reply posted 2024-08-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-08-09

Cheap Lenses

"Quick, Cheap & Easy!!! No added fees on the back end"


Rep reply posted 2024-08-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-08-09

"I started buying my contacts here years ago because it was cheaper not anymore. i can never use any of the coupons you send they aren't accepted why bother, they must be for new customers only. I will shop around before ordering or referring."


Rep reply posted 2024-08-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if the coupons you receive are not applicable for your order. Unfortunately, the most recent coupon sent, your order did not meet the requirements for. I did however, apply a 10% coupon that is active and is applicable, saving you $14.19. Please feel free to contact customer service when a coupon you receive has specific requirements your order does not meet, they would be happy to provide you with a coupon that your order qualify for. ”


Verified
5/5

2024-07-25

Best Deal I Found Online

"On my first order, I was a little concerned to try a new company, but my experience was good and everything was as stated. I'm now ordering my second years worth of contacts and again at the best price I found online. Glad I found Contact Lens King for purchasing my contacts. "


Rep reply posted 2024-07-25
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-09

ICU

"easy to order, prescription filled quickly and accurately"


Rep reply posted 2024-08-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-08-09

site needs work

"affordable but site needs updating"


Rep reply posted 2024-08-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Please feel free to contact customer service with your feedback. We are always looking for ways to improve. We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-08-08

"took two times to use payment method. not sure why it kicked out the first time. "


Rep reply posted 2024-08-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. If the site has asked you to re-enter your payment method it is most likely due to the terms and conditions box not being checked before you clicked on submit order. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-08

Quick and painless and affordable!

"I like that the whole process was straight forward and affordable. Thank you."


Rep reply posted 2024-08-08
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-24

Unbelievable Price - Can't be beat

"My eye doctor said they would match the Costco price. I was able to save $205 with Contactlensking. The price was too good to believe. When I purchased last time I wasn't sure if it was knock off contacts but they were the real deal. Life-time customer here. In this economy, where inflation is off the charts they are providing the best available price out there that can't be beat. I recommend them to all my friends and family!"


Rep reply posted 2024-07-24
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-08-08

A little confusing to order

"I found it a little confusing to order. It gave a reorder, but I wanted to order using a new prescription. I was thinking reorder was to order something you already had. Since there were no other options, I hit the reorder and was able to enter my new prescription. Also, I had edited and uploaded my new prescription first thing. When I went to order, they had a box to upload it. I feel it should have said I already did it or not offer the option. When I went through the process to uploaded it again, then it said it was already submitted."


Rep reply posted 2024-08-08
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I do apologize if you were confused at any point during the process. I hope I can provide some clarification. The reorder feature is to be used when you are ordering the same order as last time. You can only adjust the quantity once the items have been added to the cart. If the prescription has changed, you will want to upload your new prescription by going directly to your profile. Once you have successfully uploaded it, you will want to start a new order by "start shopping". Enter your parameters and add the items to the cart to start the checkout process. We appreciate you business and look forward to serving you in the future. ”