ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-08-03

Quick and easy process

"Straightforward and user friendly."


Rep reply posted 2024-08-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-08-03

Waiting to see...

"Half the quantity, yet 3/4 the price of last order."


Rep reply posted 2024-08-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-08-03

FIrst time contact buying experience

"Looking for a more affordable option than other online retailers out there. This seemed to be the best option. As long as there are no "gotchas" hiding somewhere in this process, we saved $150 compared to other retailers., even after their rebates. contactlensking.com offers a better subscription model as well for the first time use, which is a bonus. The website could use an upgrade to be more userfriendly, but overall the experience was useful."


Rep reply posted 2024-08-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-03

Bother-in-law saves the day!

"Ordering online was super easy and stress-free"


Rep reply posted 2024-08-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-08-02

10% off doesn't work

"The constant offer of 10% off that doesn't work, and then the $200 processing fees are a shocking addition to the check-out process. Also, charging for shipping on an $500+ order?? Ultimately a decent price, but unknown quality product or customer service."


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future.

UPDATED 8/2: I do apologize we do not offer free shipping at this time. As you were able to read on our website, the processing fee is an industry standard that is associated with the sales cost of the item and its priced per box. This is also why the coupons cannot be applied. As it states on all coupon offers: cannot be applied to existing sales or promotions. ”


Verified
4/5

2024-08-02

Best of Not Great Options

"Best price I could find doing a fast online search. 10% but that barely covers the shipping that most sites offer for free. Again, it was still the best price I could find online. Does not allow for an insurance option for using benefits which can a drawback for some."


Rep reply posted 2024-08-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for your feedback. We do offer various weekly coupons. If you would us to send them to you please sign up for our emails, SMS or push notifications. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-02

Outstanding customer service

"The person who answered the phone was fabulous! She was helpful, professional, and very nice. "


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and taking taking the time to leave a review about the agent you spoke with! We will be sure to pass this along to her. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-02

Quick Service!

"It took less than 5 minutes from start to finish, so easy!"


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-08-02

Easy ordering and great prices

"I shop around for the best prices on contact lenses and I return to CLK year after year. Their prices are the best and their customer service is great"


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-08-02

Deceptive, but still cheaper

"I don't like being tricked into a shopping experience. Tacking a $129 "processing fee" onto my order is highly deceptive, even with notifications that processing fees would apply.

That being said, they were still cheaper than other sites, so I still ordered. I guess it begs the question of why you do this in the first place. The net effect is that I bought from you, but walk away with a bad taste in my mouth from the experience. Just list your actual price!
"


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
1/5

2024-08-02

always extra at the end like shipping.

"ads lure you in but at the contacts are all same price. they just shift prices and shipping around"


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-08-02

The Only Place I Buy Lenses From

"I love that I can get so much more for my money by buying through contact lens king. The process is straightforward. My only issue is that shipping always takes a long time. It says "two-day shipping" but then it doesn't count processing time. Other than that, this service is perfect, I never have a problem with the quality!"


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and feedback. All shipping times are with the carrier service. Those are the estimated delivery times the carriers provide. Our processing time with typically within a day or two depending on if the lenses are in stock or if they need to be a direct order from the manufacturer. We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-08-02

"Order seemed to be in "loop" and felt I needed to re-sign in and re-enter prescription mutiple times.
"


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if you experienced technical difficulties when placing your order. If you could advise which device and browser you were using we can have our IT department look into this further. We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-08-01

Hidden fees ****

"I'm disappointed that the processing fees were nearly as much as the cost of the contacts. This is gimicky and unethical. "


Rep reply posted 2024-08-02
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-08-01

Contacts King

"Best pricing available on internet."


Rep reply posted 2024-08-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”