"always find the best prices here"
"The "processing fee" is quite bonkers. But the prices here are still better than anything else I could find. It's crazy I have to pay this much for having bad eyesight, which is pretty much a disability. So not fair. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"i like how easy it is to reorder =] love the discounts"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Last time I submitted my prescription via email and was denied. Hopefully this time it comes in."
“HI. Thank you for your order. Upon review of your account, the previous order was denied due to the prescription being expired. We sent you an email advising we needed an updated prescription to further process, which was not received. For this current order, I see you have provided doctors information therefor, a fax has been sent to your doctors office for the prescription verification. Again, if there are any discrepancies, we will reach out to you via email advising you to contact us. We appreciate your business and look forward to serving you in the future. ”
"Competitive prices
Fast and simple process"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Don’t like hidden fees added in even if there explained. Chat line was good. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Customer support was so nice. Contacts were affordable and came super fast. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Easy to navigate and place orders"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Why can't I get two boxes without a processing fee????"
"Process needs to be faster to reorder. I always need to re enter in all info. User interface is poor."
“HI. Thank you for your order. The reorder feature is for customer who order the same exact prescription as their previous order. Upon review, it seems the reorder feature will work for you. where you shouldn't have to re-enter any further information. Once you log into you account, click the orange re-order button. This will display all previous invoices. Click "view invoice" to the order you need and another re-order button will appear. After clicking that button, it will add the items to the cart where you can proceed to checkout. We appreciate your business and look forward to serving you in the future. ”
"good prices compared to other site"
“Hi. Thank you for your order and taking the time to leave your feedback. We appreciate your business and look forward to serving you in the future. ”
"The prices on the contacts used to be the best on the internet, but now they have gone up almost 50%"
“HI. Thank you for your order. I apologize for any price increase since your previous order in December. Upon review of your account, I do see a price increase between $1 to $2 for each box. As an authorized retailer we are required to be in compliance with all manufacturers pricing, Unfortunately, they increased their rates which required us to do the same. We appreciate your business and look forward to serving you in the future. ”
"Great price on lenses, but $12.95 for standard shipping? Seriously?"
“Hi. Thank you for y our order. I apologize you feel our shipping rate is high. The $12.95 is a flat rate from USPS that includes, fuel, taxes, freight and any other freight related costs. We do work with our carriers to make sure we are providing our customers the lowest price on shipping. We appreciate your business and look forward to serving you in the future. ”
"I will once I see how this goes. I haven’t done this before. "
“HI. Thank you for your order. We appreciate your business and look forward to serving you in the future. ”
"Had to add the doctor information on each box of contacts. Why?"
“HI. Thank you for your order. Federal Law requires we valid each customers contact lens prescription with their order. Since you have chosen to enter your doctors information, it will be required to do so for each brand you are looking to purchase. We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”