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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
3/5

2024-07-30

Misleading Prices

"Misleading prices from google. I don't care that your competitors do it."


Rep reply posted 2024-07-30
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
2/5

2024-07-30

Get you with advertised price, gouge you with processing fees

"You bait in with lower prices and then make it up with your fees"


Rep reply posted 2024-07-30
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
1/5

2024-07-30

Processing feeeeee?

"For reallllllllllllllllllllllllllllll?"


Rep reply posted 2024-07-30
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-07-13

Amazing price, easy checkout process

"Was able to easily find the contacts i needed and the price was great. Checkout process was very easy!"


Rep reply posted 2024-07-15
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-07-29

Eyes

"Ordered contacts twice something went wrong the first time good thing i double checked "


Rep reply posted 2024-07-30
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Upon review, the first order you placed was flagged due to the incorrect prescription attached when it was uploaded during the placement of the online order. I do see you placed another order which is being reviewed. In the future, when an order is flagged an email is sent advising to contact customer service and we can correct all issues via phone order email. At this time, please contact customer service regarding the first order placed which is still on hold. We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-07-29

We'll see when the delivery is received.

"It was fairly easy to order, only a slight glitch or two with the site. Hopefully I will receive my order as requested in a timely way. Thanks!"


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-07-29

"You should include free shipping with the order - at least for an order over a certain amount."


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and feedback. Unfortunately, at this time we do not offer free shipping. It is a flat rate of $12.95 for first class mail. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-29

great deal

"fast and easy...great price too"


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-07-28

Bunch of extra fees

"Extra Fees with processing and shipping. Website slow. "


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-07-27

Great Value if you find coupons

"I have ordered here before and it's easy, fast and the best value when you find coupons."


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-27

Easy To Order

"Super easy to order, fast and good pricing."


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-27

Simple sells!

"Upload prescription
select contacts
checkout
"


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-07-27

disappointed discount offer

"I signed up to receive text messages as you were offering a 10% discount, but when I went to check out, this discount did not apply"


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons, before and after signing up: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-26

Cheap & Fast but you have to pay extra for shipping

"Contact LensKing always has the best price per box, but unless you get a coupon code you'll need to either wait 3 weeks or waste money for shipping that you save with the coupon. It's still a lot cheaper than the Eye Dr though."


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Upon review, it shows the lenses that you are prescribed for are a specialty lens and per our website take approximately 2-3 business days to arrive direct from the manufacturer. Since you choose the First Class Mail it typically takes 3-7 business days for delivery. Unfortunately, coupons and discounts can only be applied to the lenses not freight charges since those are with the carrier. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-07-26

Watch out for Fees and Charges

"The service charge gets applied per box....so not as cheap as you might think."


Rep reply posted 2024-07-29
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.