"The prices on Contact Lens King was much better than all the other websites, but the customer service (via chat) was really slow and the agents kept leaving in the middle of a conversation :( "
"online shopping was fast, easy and good pricing, Hope my order arrives quickly also. THANKS "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Easy to order and a good deal (but silly to require customers to have a certain length review)"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"First time user. just placed my first order. very easy. let's see how it goes. Been using 1-800 for decades my last order was double and that was the final straw. looking forward to using CLK for a reasonable price."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"customer service is very helpful."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I didn't spend half my afternoon running in circles to find out what the final price was."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I have only ordered from you for contacts for the last several years and I've never been disappointed. Thank you!!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"My first order was $7 per box and today's order each box cost me over $40"
“HI. Thank you for your order. I apologize for any price difference since your last order in January, prices are subject to change on a daily basis. Upon review of your previous order, you placed the order when the items were on sale. Unfortunately, your items are not on sale for this order. I applied a 10% coupon to help saving you $9.00 on your lenses. We appreciate your business and look forward to serving you in the future. ”
"Easy to place order, and add perscription"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"buy contacts here, they're great!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Good price and fast deli\very"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Easy to order, user friendly system."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I didn't care for how the price advertised was different than the price charged"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"This took no time at all! It was so easy"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Irritated that if I push re-order you charge me $50 more for a 90 day supply or contacts, compared to if I order it without re-ordering. That makes me want to find a different supplier. "
“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.
”
A rep from Contact Lens King, Amanda R, has responded:
“Hi. Thank you for ordering with us. I apologize you felt you did not have a good chatting experience with us. Upon review, we were unable to find the conversations you had with our team on the date of your order. If you could advise when you used our live chat we can further look into which agent you were communicating with so we can provide additional training if necessary. We appreciate your business and look forward to serving you in the future. ”