"had to enter credit card twice.
other than that it was all good"
"Diana was wonderful - website a mess"
“Hi. Thank you for your order and kind words about Diana. I will be sure to pass that along. I apologize you feel our website is not user friendly, please feel free to contact customer service with your suggestions. We appreciate your business and look forward to serving you in the future. ”
"Easy and inexpensive. Highly satisfied "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Overall good, I wish free shipping provided"
“HI. Thank you for your order and for taking the time to leave a review. We appreciate your business and look forward to serving you in the future. ”
"Great as always, thank you. Regards"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"easy to use happy to send the order"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"not sure why you cannot be more transparent about pricing. Processing fee bogus."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, under the cost of the product: the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Called twice with questions. both ladies were very helpful and polite"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I'm a repeat customer w Contact Lens King but had trouble submitting/finalizing my order. So I called customer service. Kathy answered instantly, suggested I reenter the payment method. I did and was able to checkout quickly. She stayed on the phone with me until my order finalized. Thx Kathy!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I fill out something to get 10% discount ( e mail phone number) and I didn't get it"
“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons, before and after signing up: the offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future. ”
"So far, it was a pretty easy process! We shall see how the final process plays out!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"coupons did not work. Had to reenter things on order form"
“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future. ”
"easy website platform to order contacts quickly and affordably"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"It was quite easy to follow. Price was the best in comparison to others. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Use Retail Me Not. Customer service is fast and so helpful."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for you order. I apologize you had to re-enter your payment information multiple times. Since we do not store payment information for security reasons, If a customer does not check the box that agrees to the terms and condition before submitting the order, it will be required to re-enter the payment information. We appreciate your business and look forward to serving you in the future.”