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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
3/5

2024-07-23

No

"It's frustrating that when I go to reorder they are $83/box but when I look on line for the same contacts and go in that way, they are $38/box"


Rep reply posted 2024-07-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-07-07

Great deal! Great website! Great communications. Just all-around great experience.

"I've shopped my prescription around and found this to be the cheapest price when you total everything up. The site is user friendly and straightforward. "


Rep reply posted 2024-07-08
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-07-23

Reordering

"Not easy to reorder, button should be more obvious to find"


Rep reply posted 2024-07-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for you order. I apologize you feel it is not easy to re-order. Once you log in there is a large orange re-order button that once it is clicked on will display all previous invoices. Please feel free to contact customer service with suggestions on how we can improve the reorder feature. We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-07-22

processing fees too expensive

"The processing fees cost more than the contact lens. Its ridiculous!"


Rep reply posted 2024-07-23
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-07-22

Fast and Easy

"Very easy website to move around in. Start to finish.....5 minutes....MAYBE!!!"


Rep reply posted 2024-07-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-22

BEAT OUT 1800 CONTACTS

"I TYPICALY ORDER FROM 1800 CONTACTS BECAUSE THEY PRICE MATCH, BUT THEY COULDN'T BEAT THE PRICE OF THE KING. I GUESS THEIR MONIKER IS APPROPRIATE."


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-22

great deal

"Great deal. Easy website. Thank you!"


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-07-22

meh

"it was ok but not great. I wish the site was a bit faster. "


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you felt our website was not more user-friendly. Please feel free to contact customer service with your suggestions and we would be happy to review them. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-07-21

what's your pw? wrong what's your pw? nope

"technical nightmare!
are you a member?
yes
no you aren't, sign in
what's your pw
nope
nope not that either
anyway it was a nightmare to finish my order but I did it! YEAH ME
"


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if you had technical difficulties with your password. If you could advise which browser and device you were using we have IT look into further why the issue occurred. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-20

Like the savings!

"Always easy to order. Always helpful when you call Customer service fabulous!"


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-20

Great service and great prices!

"I've been using ContactLensKing for a few years. They are consistently the cheapest option for contacts with fast shipping and great customer service. I can purchase contacts here for nearly half what our eye doctor charges. Since we typically use insurance for glasses, this is so helpful for also purchasing contacts. Highly recommend!"


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-20

Awesome

"Very easy to order and if needed customer service is great!"


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-20

Couldn't be easier

"Fast and easy checkout. They keep my Rx on file, I select "reorder" and I'm done in a matter of minutes!"


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-20

ODOS

"Easy ordering and best price hands down."


Rep reply posted 2024-07-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-07-03

Easy Order

"After a bit of confusion when first ordering, I found the problem and submitted my order. The fast delivery and accuracy of my order was impressive. I usually order my lenses from a local optical shop, but they were closed for vacation and I needed lenses immediately. The cost was a lot more with Lens King, but the fast response was worth the added expense. "


Rep reply posted 2024-07-03
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if you had difficulties placing the order. To successfully place an order please make sure you are clicking the box that agrees to the terms and conditions. If you did and you still had difficulties, please advise which device and browser you were using so we can look into this further. We appreciate your business and look forward to serving you in the future. ”