"i thought i would get free shipping and it is not coming fast and i wasnt allowed to use any coupons"
"It was very easy to place my contact lens order. Hoping shipping is quick"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I was able to scan my Rx and that was it. Saves so much time online."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Understand their fee and appreciate their explanation. It is unfortunate, but I can see why they do it this way.
They had the best price at least over the other 4 or 5 I checked. Easy to upload Rx as well."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I signed up for email and text and was supposed to get 10% off this order but I didn't receive a coupon code. "
“HI. Thank you for your order. Upon review of your order, I see you applied the texted 10% coupon. It saved you $10.45 on your lenses. I ask you to please double check your order confirmation to see the discount was applied. We appreciate your business and look forward to serving you in the future. ”
"Flabbergasted at the rising costs of miniature discs of plastic"
“HI. Thank you for your order. I apologize for any price increase since your previous order in January of 2023. As an authorized retailer we are required to be in compliance with all manufacturers pricing. Unfortunately, they have increased their rates for multiple reasons which required us to do the same. We appreciate your business and look forward to serving you in the future. ”
"Smooth transaction, competitive prices"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"The order I placed just 2 years ago had a processing fee of $11.72 - today it was $55!! Additionally, the promise of a 10% discount if I gave you my email and phone number didn't work - yes, I still placed my order because yes, somehow, even with this BS you are still cheaper"
“HI. Thank you for your order. I apologize for any price difference you see since your previous order in 2022. Upon review, the difference in the processing fee you are seeing is due to the brand and the quantity. You are ordering a different brand than you did in 2022 which will contribute to a different processing fee charge. In addition, you are also ordering 6 boxes on this current order instead of 4 on your 2022 order. We appreciate your business and look forward to serving you in the future. ”
"All of these contact lens places play games. They advertise the cheapest price, and then add an astronomical processing fee that is nearly what the contacts cost, if not more. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
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"Easy to order my Clarti multifocal for 90 days. Paid a great price for them."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I've ordered here for years, best prices."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Shipping cost too high......"
“HI. Thank you for your order. I apologize you feel our shipping rates are high. All shipping rates are a flat fee from the carrier that is based on multiple factors such as: fuel, zone, weight, taxes, and freight related charges. We do work with the carriers on a daily bases in hopes they will lower their rates. We appreciate your business and look forward to serving you in the future. ”
"Fast, easy and inexpensive! Thank you!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Prompt delivery, good price. User friendly "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"site would not let me sign in then would not load multiple times"
“HI. Thank you for your order. I apologize if you had difficulties signing into our website. I will pass this along to our IT department to look into any issue caused on our end. We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI, Thank you for your order. I apologize we do not offer free shipping at this time, it is a flat rate starting at $12.95. Upon review of your order, it qualified for a 10% coupon which I applied saving you $19.19. Please make sure any coupon you enter was sent directly by Contact Lens King or they will not be applicable. We appreciate your business and look forward to serving you in the future. ”