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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-10-04

CHEAPEAST AROUND

"I googled the cheapest place to buy contacts because I honestly hate spending money on them. They're so expensive. I literally found my contacts and spent approximately $100 less purchasing here. Thank you!

Update: Super fast shipping too!
"


Rep reply posted 2024-10-07
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-10-19

FAST

"FAST AND MORE THAN LESS THAN HALF THE PRICE OF MY REGULAR DOC'S PRICE."


Rep reply posted 2024-10-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-10-18

misleading

"the extra fees are misleading. "


Rep reply posted 2024-10-21
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
1/5

2024-10-18

Right Prescription. Won't accept.

"........................."


Rep reply posted 2024-10-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. I do apologize for your frustration. Upon review of your order, the reason we are unable to process is because you are ordering the incorrect brand. Since contact lenses are a medical device the brand is part of the prescription. Although you are ordering the correct powers, the brand that you have been fitted and prescribed for is not the brand you are trying to purchase. I apologize for the inconvenience however, customers can only purchase the brand that is written on their prescription. You would need a separate prescription if you want the brand you are purchasing. ”


Verified
5/5

2024-10-18

excellent price

"easy to order, great price, also received upgrade to UPS 2nd day shipping. I have not received order yet, hopefully quick."


Rep reply posted 2024-10-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-10-18

annoying shipping costs

"I do love how easy it is to reorder lenses (this is one reason I prefer to use your site over Costco's which has similar pricing).

What I do find annoying is I just submitted an order over $500, and I'm still being charged for shipping. I get that shipping isn't free, but a common norm on websites is orders over a certain amount get free shipping. It would feel better to me as a customer if you did that.
"


Rep reply posted 2024-10-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I do apologize we do not offer free shipping at this time it is a standard rate starting at $12.95. I will pass your feedback to management for review. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-10-17

Dont like to pay 50 dolares for "procesing"

"Dont like to pay 50 dolares for "procesing""


Rep reply posted 2024-10-18
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
1/5

2024-10-17

Bad website

"The past year or so the website has been so slow I have had to terminate my attempts to reorder because i have things to do. It takes about 10 to 15 minutes to complete a reorder. Things were faster in 1998."


Rep reply posted 2024-10-17
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you feel our website is slow. I will forward this to our IT department for them to further investigate. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-10-17

Customer service is wonderful

"I had a big issue with my order, and customer service kindly placed everything into cart on my behalf. She even applied my prescription perfectly. Thanks again for the help!"


Rep reply posted 2024-10-17
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-10-02

Great customer service

"I keep on getting n contact lenses here because of the service and and price. They are one of the few companies that I have found that have "clear" contacts. No tint!"


Rep reply posted 2024-10-07
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-10-17

Best price, again

"We've used ContactLensKing several times, since they often sell the lenses we need at the lowest price. Great sale on ours today!"


Rep reply posted 2024-10-17
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-10-17

Website very slow

"THe pages take forever to load"


Rep reply posted 2024-10-17
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and feedback. I apologize if there any delays when loading the page. I will pass this over to our IT department to look into further. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-10-16

fast and easy

"excellent service, fast delivery, absolutely recommend"


Rep reply posted 2024-10-17
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-10-16

not good

"Too much pain to order wanting phone number"


Rep reply posted 2024-10-17
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you feel it was difficult to order, we do our best to keep it user friendly. The reason request your telephone number is in case there are any issues with your prescription or payment. If we can not reach you by email within a business day, we do try to contact you via phone so we fully process your order. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-10-16

Great Price!

"Hope to order again in the future. 5 Star!"


Rep reply posted 2024-10-16
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”