"Of course, I'm just the Mom, so I'm thinking to myself "They're just controllers!" Well, my sons see their new custom-made controllers as the holy grail of all controllers. They had to have friends over to show them off! Also, thanks for getting them to us so quickly. Something tells me that they will want more for birthdays later this year."
"Originally I was going to order from another website but the designs are literally all the same. Some people get overwhelmed with it but for me, the more the better! I like having choices. If there's a way to upload my own picture to the controller, then it'd be PERFECT!"
"I definitely spent longer than I should have making my controller lol worth the wait though. It feels amazing in my hands and works just fine with steam! "
"I order a xwing controller I'll get it Monday the 15th so as for game play I'm not sure yet but I love the design over all and the price is not bad could be lower but it is hand made. "
"I got my controller right on time, it works great and I will definitely order again around Christmas time. "
"order my controller at the beginning of September and the controller arrived within 10 days! My son loves the controller! "
"Dope controller! Like the tag too"
"Got my controller and works like any other original one. Turns out the controllers are hand painted so the design wasn't a carbon copy of the controller I made online. Not that big of a deal. Besides, the small differences makes it more unique."
"Their controller builder is such a time sink. I love it. Finally made my perfect controller after a couple of days messing around with different choices."
"Okay so when I opened my controller I was in love but then saw the paint was different. Like its dried water spots or something. I dont know how to describe it. It looks good and my brother really likes it but anyways I sent a email asking about it and they told me it was part of the design. A weathering effect type thing."
"Turned out and delivered as expected. No problems yet. Will update my review if things change."
"I purchased a PS4 controller from Controller Chaos a couple months ago for about $150.00 USD, and unfortunately there was an issue with one of the trigger buttons. After discovering this I looked up quite a few different companies that make custom designed controllers, and every one I could find had at least some reviews with a similar complaint (button issues, joystick issues), so clearly it's a difficult manufacturing process and not a challenge specific to Controller Chaos. Given that, what I cared about the most was how they would treat me when I called to report the complaint.
It was easy to get a hold of them, and after some brief troubleshooting they confirmed that it was not something I could resolve myself. They then gave me the option to send it in for a repair or to get a refund. For now I chose to get a refund, but there seems to be lots of customers with their controllers that work perfectly fine and I will likely give them a try again in the future. They took care of me after I reported my issue and that made it a positive experience for me."
"My order came late. the customer service was terrible. Half the time they couldnt even tell me the status of my order. Also, the because began to rub off and chip within the month. The analog stick and right bumber has also become defective at a suprisingly rapid rate. Will never order another controller through this provider again"
"Got sent the wrong controller to begin with. Took almost a month and half to get the controller I ordered. After paying $300 for a controller half of the details are wrong, mostly the upgraded items I paid for are missing. 100% would not recommend."
"I got a controller from these guys at their booth at Pax South! The quality is amazing! If your thinking about picking one up I would highly suggest it! "