"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"I like the free shipping..."
"In stock and at a fair price, free shipping, don't need anything more!"
"I will withhold judgement completely until the part arrives but the check out and ease of finding what I wanted was a snap. "
"This is the best Garage Door Lube out there!"
"Very easy, called and answered the questions fast"
"Simple and Quick, the way it should be"
"The website was easy to use and the check out process was great!"
"Shipping is rediculous and it was not at all easy to find the product I needed. The only reason I purchased the filters here is because they were not available anywhere else. Shipping is crazy high. Will not likely be shopping here again, and will encourage others not too as well. "
"The part I need is relatively rare and much more expensive at other outlets, finding it here and at a lower cost is invitation for a repeat customer."
"I don't like being held hostage. By requiring me to comment! I lowered my ratting because of that."
“Thank you for your feedback. The survey after you complete your order is not a required survey. We put it there to get feedback from the customers who want to give us feedback. We would never require feedback to process orders. Please in the future when the survey pops up please click the X in the top right to exit out of the survey. Thank you for your business. ”
"Prompt, reasonable, love it !"
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"Easy to set up account, great pricing and free shipping. Will revisit again!"
"I found what I was looking for very easily, the price was right, free shipping, fast checkout.....what more do you need?"
"Looking for specific Grundfos Pump and connections...very good online and help call service....but this survey is a bit to long...!!"
A rep from Controls Central, hvac_controls, has responded:
“Thank you for your feedback. We would like to get more information on the navigation issues you were having with our site. As far as shipping. Unfortunately due to the product you purchased there is no way around the shipping charge. The pair of filters come in a fairly large box and UPS charges dimensional weight on larger boxes. Thank you again for your feedback and your business.”