"Excellent support and customer service.

A reliable seller, high quality, original products.

In CooliCool you'll have quality and good prices garanteed."

"I'm satisfied with service of my phone. After checking in service was sent newone. I can recommend this shop. Paul. "

"I ordered the Lenovo Vibe Z2 phone. Which is an awesome product. Great quality as well but I didn't get an delivery note which I really need for my insurance since its a phone from abroad the reparation service will be very expensive.
Please send me the delivery note or note of purchase via e-mail. Thank you in advance.
Overall of was okay it didnt take that much time to get here. I wasn't really statisfied with the fact to send some personal stuffs etc. for the approval for first buyers but I will definitely recommend the seller and will buy from him again. "

"I ordered a remote control airplane that advertised free shipping, and even said that they shipped the product, only to receive another email stating that it will be a $35 dollar charge for shipping.
At least BANGGOOD doesn't false advertise and hit you with a $35 charge!! I will not do business with this company again!!"

"I don’t recommend buying from this site as their is no service and no warranty for goods we buy there.
I’ve spent more then 260$ on Kingzone k1 just to realize after only 3 weeks that I can’t use it because it keeps shutting down when it’s in my pocket.
After contacting their support and sending them videos describing the problem ,they asked me to send it to China and they will cover my shipping fee, it cost 25$ just to send it back to China.
After one month I got a mail saying that they don’t find any problem so they don’t even willing to pay for the shipping, refund is out of the question , another ThL phone I bought from them, the camera stopped working, I’m so disappointed."

"I bought a lenovo octa core hoping to save some money. but until now I have not received a report of my shipment of the product they having chosen shipping with DHL would have already arrived home.
Customer service is terrible he could not even give me the track number to see my shipment.

HAS DESTROYED THE CHRISTMAS TO ME AND TO MY DEAR

Kind reader of this comment a tip from a friend not to buy from coolicom not lose your money."

"On the 10th of September I’ve ordered a xiaomi hongmi note mtk6592 phone in the condition it says till 7-30days.
I’ve got it after 90 days on 4.12...
till then I was with cooliocool support contacting them to tell them that I haven't received the item.
I was also in contact with the local post office that delayed the item and sent me a formal letter three weeks ago that the item have been lost...
I’ve already buy a new phone using deferent vendor.
Coolicool support came back to me and told me that if I will refuse the item it will take a very long time till I see my money back and that they will return only some part of the price and not all...
After so long more than what you promised I don't understand why you cant receive it back and return the full price?
Anyway today I came to pick it up from the post office.
I had to pay 101$ tax (50% of the price of the phone) as the amount of the item that you declare was not match to item.
The customs worth it as Xiaomi mi for the price of 288$ (Instead of 211$ or 67.48$ what you declare) in a value of 1109 NIS and toke 396 NIS tax.

So not only I had to wait 3 months for it to come and contact your support and the post office to check where is it and why it take so long... I now had to pay 50% more on tax...
As I pay for insurance In case the item needs to pay custom I demand a return on it of 101$...
"

"AVOID THEM... JUST DO NOT BUY...I ORDERED 12 OCTOBER A PHONE AND 3 DECEMBER I WAIT , AFTER MANY MAILS AND NO RESPONSE I CANNOT OPEN EVEN CASE AT PAYPAL...THEY ARE CHEATERS
SEPTEMBER 2016....IN A BIRTHDAY PROMO , THEY TOLD ONLY LIES...AT THE END OF COUNTDOWN NOBODY COULD BUY WITH LOW PRICE ...THEY ARE LIARS ....AVOID"

"i order in the last year 5 phones and one power block from coolicool china....
the china phones wil be better and better..

the order was very good and the contact also,
the homepage is not so fast, in answers.

i know, that i not buy in a store in my town !!!!!!!

ich habe bis jetzt die besten erfahrungen gemacht, habe verschiedene versand wege ausprobiert,
der kontakt war immer gut.

man muss sich nur bewusst sein, das man nicht um die ecke in einen laden geht, sondern aus asien bestellt!!!
immerhin kriegt man ware komme , die hier das mehrfache kosten würde.

man beachte die andere mentalität und sollte den spruch : " wie es in den wald hinein schallt.........."

jetzt steht meine nächste bestellung schon an ;)"

"I spoke with coolicool before I bought my smartphone for some information. I got my order on time. Great quality. They contact me to ask if I got the smartphone and if I'm satisfied. They added me to a whatsapp group where I can ask question and talk with other buyers.
Very good service, I wish all the seller were like them. I bought more from them and I'll buy again, very recommended! :) "

"Lies from start to finish...

I ordered what I thought would be a really cool octa-core phone in March 2014 to be delivered to the UK. It is now the end of June, I have no phone and have lost lots of money. The phone was eventually delivered, weeks late, following numerous emails (and after paying extra money to the couriers to cover import duty). The reason for the late delivery was "high demand" and "we need to test it before we send it". My phone worked great until I tried to charge it - disaster... To cut a long story short I returned it. Their minimum email response is 48hrs (if at all) and they like to send reassuring emails that "we are fixing it" and "we are testing it". I grew tired of this and asked for my money back - obviously they then quoted their 30 day period, and that I wasn't entitled to a refund - their delays made sure that this was inevitable. Email after email saying I should be patient gets tiring! My last response was abrupt, stating that I will be posting a video review on Youtube about their service and lack of moral responsibility. I hadn't actually planned to ever do that but now I will! It's not about the money, it's the principle. Sure enough - they didn't reply. I am one person, I work hard, I'm honest and have come to expect a basic level of service from online traders. I honestly believe Coolicool have a policy where they deliberately and randomly send defective products to certain countries, because they believe people won't complain. Well I am here, and I am speaking up for myself and for the others that these companies think they can step all over. If you post a negative review on their website, they delete it too (see for yourself - they are all good). I am half expecting a reply to this, but don't let them fool you, nothing will be resolved! They just tell lies. There are some fantastic Chinese retailers selling amazing gear, but I'm sad to say Coolicool is not one of them."

"Avoid these scammers. I bought the Ulephone p6 for a very cheap price because it was on sale. Even though it said 48 hour shipping, they never shipped it.
Instead they were asking for money after I paid and bought the phone.

I have started a claim on Paypal and guess what. They've told me to close the claim so they can give me a refund. In other words I won't have any protection and they'll keep the money.

Basically these guys are out to scam people. I seriously recommend you try more reputable businesses in China."

"Not recommended, product came defective(I9300 4.7 Inch Capacitive Android 4.0 Smartphone (Dual Core, Dual SIM ) No Service signal, took 3 months to get a replacement and didn't work either. Be aware
not recommended"

"A good site, the item received as expected, on time"

"muy buenos productos. Me gustaron mucho los relojes pues son muy coloridos y modernos.
Buena terminación, lo recomiendo"